InstantChat.io vs Chaport

Struggling to choose between InstantChat.io and Chaport? Both products offer unique advantages, making it a tough decision.

InstantChat.io is a Social & Communications solution with tags like chat, live-chat, customer-support, realtime, messaging, open-source.

It boasts features such as Real-time messaging, Team inbox, Visitor tracking, Customizable widget, Third-party integrations and pros including Free and open source, Easy to set up and use, Good for small teams, Customizable and extensible.

On the other hand, Chaport is a Online Services product tagged with chat, chatbot, live-chat, analytics, realtime.

Its standout features include Unlimited agents, Canned responses, Chatbot integration, File sharing, Real-time analytics, and it shines with pros like Easy to use interface, Integrates with popular CRM and helpdesk tools, Provides detailed analytics and reports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

InstantChat.io

InstantChat.io

InstantChat.io is a free, open-source live chat software designed for websites. It enables real-time conversations between website visitors and agents to provide instant support and increase sales.

Categories:
chat live-chat customer-support realtime messaging open-source

InstantChat.io Features

  1. Real-time messaging
  2. Team inbox
  3. Visitor tracking
  4. Customizable widget
  5. Third-party integrations

Pricing

  • Open Source

Pros

Free and open source

Easy to set up and use

Good for small teams

Customizable and extensible

Cons

Limited features compared to paid options

Self-hosted can be complex

Not ideal for large teams


Chaport

Chaport

Chaport is a live chat and chatbot software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbot integration, file sharing, and real-time analytics.

Categories:
chat chatbot live-chat analytics realtime

Chaport Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbot integration
  4. File sharing
  5. Real-time analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Integrates with popular CRM and helpdesk tools

Provides detailed analytics and reports

Cons

Limited customization options for chatbot

Can be pricey for larger teams

Mobile app needs improvement