InstantCustomer.com vs Ghostboard

Struggling to choose between InstantCustomer.com and Ghostboard? Both products offer unique advantages, making it a tough decision.

InstantCustomer.com is a Online Services solution with tags like live-chat, customer-support, realtime-analytics, chat-widgets, agent-collaboration, customer-satisfaction-surveys.

It boasts features such as Customizable chat widgets, Real-time visitor analytics, Agent collaboration tools, Customer satisfaction surveys and pros including Helps businesses connect with potential customers in real-time, Provides detailed visitor analytics to improve customer experience, Enables team collaboration for better customer support, Allows collecting customer feedback through surveys.

On the other hand, Ghostboard is a Office & Productivity product tagged with kanban, project-management, task-management, open-source.

Its standout features include Kanban-style boards, Drag-and-drop task management, Task cards with attachments, comments, due dates, Keyboard shortcuts, Markdown support in cards, Custom fields for cards, Access control and permissions, Third-party integrations, and it shines with pros like Free and open source, Self-hosted option available, Lightweight and fast interface, Active development and community, Customizable workflows, Available on multiple platforms.

Feature	InstantCustomer.com	Ghostboard
Overall Score	N/A	N/A
Primary Category	Online Services	Office & Productivity

Product Overview

InstantCustomer.com

Description: InstantCustomer.com is a live chat and customer support software designed to help businesses connect with potential customers in real-time. It offers features like customizable chat widgets, real-time visitor analytics, agent collaboration tools, and customer satisfaction surveys.

Ghostboard

Description: Ghostboard is an open-source alternative to Trello for kanban project management. It allows users to create boards, lists, and cards to organize tasks and projects in a flexible way, with features like drag-and-drop, attachments, due dates, and more.

Key Features Comparison

InstantCustomer.com Features

• Customizable chat widgets
• Real-time visitor analytics
• Agent collaboration tools
• Customer satisfaction surveys

Ghostboard Features

• Kanban-style boards
• Drag-and-drop task management
• Task cards with attachments, comments, due dates
• Keyboard shortcuts
• Markdown support in cards
• Custom fields for cards
• Access control and permissions
• Third-party integrations

Pros & Cons Analysis

InstantCustomer.com

Pros

• Helps businesses connect with potential customers in real-time
• Provides detailed visitor analytics to improve customer experience
• Enables team collaboration for better customer support
• Allows collecting customer feedback through surveys

Cons

• Limited free plan with basic features
• Pricing can be expensive for small businesses
• Requires learning curve to set up and configure

Ghostboard

Pros

• Free and open source
• Self-hosted option available
• Lightweight and fast interface
• Active development and community
• Customizable workflows
• Available on multiple platforms

Cons

• Missing some features of paid tools like Trello
• Limited native integrations
• Mobile apps need improvement
• Steeper learning curve than some tools
• Not ideal for large enterprises

Pricing Comparison

InstantCustomer.com

• Freemium
• Subscription-Based

Ghostboard

• Open Source
• Self-Hosted