Interakt vs UserVoice

Struggling to choose between Interakt and UserVoice? Both products offer unique advantages, making it a tough decision.

Interakt is a Remote Work & Education solution with tags like brainstorming, diagrams, flowcharts, visual-collaboration, remote-teams.

It boasts features such as Real-time visual collaboration, Interactive whiteboards, Diagramming and flowchart tools, Built-in video conferencing, Commenting and threaded conversations, Integrations with Slack, Jira, etc, Customizable templates and pros including Intuitive and easy to use interface, Great for brainstorming sessions, Allows teams to align visually, Real-time collaboration, Integrates with other tools.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Interakt

Interakt

Interakt is a visual collaboration platform that helps remote teams align visually. It allows users to brainstorm ideas, create diagrams and flowcharts, and collaborate on them in real-time. The simple and intuitive interface makes it easy for teams to visually map out ideas and plans.

Categories:
Remote Work & Education Visual Collaboration
brainstorming diagrams flowcharts visual-collaboration remote-teams

Interakt Features

  1. Real-time visual collaboration
  2. Interactive whiteboards
  3. Diagramming and flowchart tools
  4. Built-in video conferencing
  5. Commenting and threaded conversations
  6. Integrations with Slack, Jira, etc
  7. Customizable templates

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Great for brainstorming sessions

Allows teams to align visually

Real-time collaboration

Integrates with other tools

Cons

Can get messy with too many collaborators

Missing some advanced diagramming features

Mobile apps need improvement

Steep learning curve for some users

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially