
Description: Intercom is a customer messaging platform that allows businesses to communicate with customers directly within their app, website, and more. It includes features like automated messages, chatbots, campaign tools, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer queries through multiple channels like email, live chat, social media and self-service knowledge base. Key features include ticketing, automation rules, SLAs and custom reports.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API