InvGate Service Desk vs Cerberus

Struggling to choose between InvGate Service Desk and Cerberus? Both products offer unique advantages, making it a tough decision.

InvGate Service Desk is a Business & Commerce solution with tags like itsm, ticketing, asset-management, knowledge-base.

It boasts features such as IT Service Management (ITSM), Incident Management, Problem Management, Change Management, Asset Management, Knowledge Base, Reporting and Analytics, Customizable Workflows, Self-Service Portal, Integrations with Third-Party Tools and pros including Comprehensive ITSM functionality, Intuitive and user-friendly interface, Customizable to fit specific business needs, Robust reporting and analytics capabilities, Strong asset management features.

On the other hand, Cerberus is a Security & Privacy product tagged with antitheft, device-tracking, remote-lock, locate-device, wipe-data.

Its standout features include Remote lock and wipe, GPS tracking, Take photos remotely, Sound alarm remotely, SIM card change notification, Hide app icon, Emergency SMS commands, and it shines with pros like Free and open source, Lots of features, Active development, Customizable.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

InvGate Service Desk

InvGate Service Desk

InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. It includes features like asset management, change management, knowledge base, and more.

Categories:
Business & Commerce It Service Management
itsm ticketing asset-management knowledge-base

InvGate Service Desk Features

  1. IT Service Management (ITSM)
  2. Incident Management
  3. Problem Management
  4. Change Management
  5. Asset Management
  6. Knowledge Base
  7. Reporting and Analytics
  8. Customizable Workflows
  9. Self-Service Portal
  10. Integrations with Third-Party Tools

Pricing

  • Subscription-Based

Pros

Comprehensive ITSM functionality

Intuitive and user-friendly interface

Customizable to fit specific business needs

Robust reporting and analytics capabilities

Strong asset management features

Cons

Pricing can be on the higher end for smaller organizations

Some users report a learning curve for certain features

Limited mobile app functionality compared to desktop version

Cerberus

Cerberus

Cerberus is an open source anti-theft and device tracking app for Android devices. It can remotely lock, locate, sound an alarm, and wipe data from a lost or stolen device.

Categories:
Security & Privacy Device Security
antitheft device-tracking remote-lock locate-device wipe-data

Cerberus Features

  1. Remote lock and wipe
  2. GPS tracking
  3. Take photos remotely
  4. Sound alarm remotely
  5. SIM card change notification
  6. Hide app icon
  7. Emergency SMS commands

Pricing

  • Free
  • Freemium
  • Subscription-based

Pros

Free and open source

Lots of features

Active development

Customizable

Cons

Requires root access

Some features require monthly fee

Can drain battery if always active