InvGate Service Desk vs GLPI
Struggling to choose between InvGate Service Desk and GLPI? Both products offer unique advantages, making it a tough decision.
InvGate Service Desk is a Business & Commerce solution with tags like itsm, ticketing, asset-management, knowledge-base.
It boasts features such as IT Service Management (ITSM), Incident Management, Problem Management, Change Management, Asset Management, Knowledge Base, Reporting and Analytics, Customizable Workflows, Self-Service Portal, Integrations with Third-Party Tools and pros including Comprehensive ITSM functionality, Intuitive and user-friendly interface, Customizable to fit specific business needs, Robust reporting and analytics capabilities, Strong asset management features.
On the other hand, GLPI is a Network & Admin product tagged with asset-management, help-desk, it-inventory, license-management, open-source.
Its standout features include Asset management, Help desk & ticketing, License management, Financial management, CMDB, Reporting & dashboards, and it shines with pros like Open source & free, Easy to use web interface, Modular & extensible via plugins, Multi-lingual support, API for integration, Active community support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
InvGate Service Desk
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. It includes features like asset management, change management, knowledge base, and more.
Categories:
InvGate Service Desk Features
- IT Service Management (ITSM)
- Incident Management
- Problem Management
- Change Management
- Asset Management
- Knowledge Base
- Reporting and Analytics
- Customizable Workflows
- Self-Service Portal
- Integrations with Third-Party Tools
Pricing
- Subscription-Based
Pros
Cons
GLPI
GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware and software assets, track support tickets, manage licenses and IT budgets, and more. GLPI has a web interface for users and includes features like alerts, dashboards, and reporting.
Categories:
GLPI Features
- Asset management
- Help desk & ticketing
- License management
- Financial management
- CMDB
- Reporting & dashboards
Pricing
- Open Source