iPerceptions vs SurveyMonkey
Struggling to choose between iPerceptions and SurveyMonkey? Both products offer unique advantages, making it a tough decision.
iPerceptions is a Business & Commerce solution with tags like customer-experience, surveys, analytics.
It boasts features such as Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation and pros including Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.
On the other hand, SurveyMonkey is a Business & Commerce product tagged with survey, forms, questionnaires, data-collection.
Its standout features include Online survey creation, Customizable templates, Various question types, Survey logic, Distribution & collection options, and it shines with pros like Easy to use interface, Mobile optimization, Real-time results, Data analysis tools, Integrations, Security.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
iPerceptions
iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.
Categories:
IPerceptions Features
- Real-time feedback collection through surveys
- Customer journey analytics
- Session replay technology
- Integration with call centers
- Custom reporting and dashboards
- Text analytics for open-ended responses
- Alerts and workflow automation
Pricing
- Subscription-Based
Pros
Cons
SurveyMonkey
SurveyMonkey is an online survey software that enables users to create professional online surveys quickly and easily. It offers a variety of customizable templates, question types, logic, and survey distribution & collection options to capture actionable data.
Categories:
SurveyMonkey Features
- Online survey creation
- Customizable templates
- Various question types
- Survey logic
- Distribution & collection options
Pricing
- Free
- Standard
- Advantage
- Enterprise
- Platinum