ISL Pronto vs Smartsupp

Struggling to choose between ISL Pronto and Smartsupp? Both products offer unique advantages, making it a tough decision.

ISL Pronto is a Remote Work & Education solution with tags like screen-sharing, video-calls, chat, collaboration.

It boasts features such as Screen sharing, Video conferencing, Chat, Remote presentations, Recording, Polling, Whiteboard, Breakout rooms, Calendar integrations, Mobile apps and pros including Intuitive interface, Reliable video and audio, Robust collaboration tools, Scales for large meetings, Good value for money.

On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.

Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ISL Pronto

ISL Pronto

ISL Pronto is video conferencing and remote presentation software designed for businesses. It allows for screen sharing, video calls, chat, and other collaboration features.

Categories:
Remote Work & Education Video Conferencing
screen-sharing video-calls chat collaboration

ISL Pronto Features

  1. Screen sharing
  2. Video conferencing
  3. Chat
  4. Remote presentations
  5. Recording
  6. Polling
  7. Whiteboard
  8. Breakout rooms
  9. Calendar integrations
  10. Mobile apps

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Reliable video and audio

Robust collaboration tools

Scales for large meetings

Good value for money

Cons

Limited free version

Can be pricey for advanced features

Mobile apps lack some desktop features

Steep learning curve initially

Smartsupp

Smartsupp

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Categories:
Online Services Customer Support
chat live-chat customer-service analytics

Smartsupp Features

  1. Real-time chat
  2. Co-browsing
  3. Visitor tracking
  4. Chatbots
  5. Knowledge base
  6. Ticket management
  7. Live chat transcripts
  8. Canned responses
  9. Visitor profiles
  10. Real-time analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Great for small businesses

Affordable pricing

Good integration options

Good customer support

Cons

Limited features compared to competitors

Can be slow at times

Mobile app needs improvement

Lack of advanced analytics