Ivaado vs Swagbucks

Struggling to choose between Ivaado and Swagbucks? Both products offer unique advantages, making it a tough decision.

Ivaado is a Business & Commerce solution with tags like customer-support, omnichannel, live-chat, automation.

It boasts features such as Omnichannel support, Shared team inboxes, CSAT surveys, Automation workflows, Knowledge base and pros including Easy to use interface, Multiple support channels, Team collaboration features, Automation to improve efficiency, Customizable workflows.

On the other hand, Swagbucks is a Online Services product tagged with surveys, videos, games, shopping, gift-cards, cash-back.

Its standout features include Earn cash back when shopping online, Earn points (SB) for watching videos, Earn points for taking surveys, Earn points for searching the web, Redeem points for gift cards and PayPal cash, and it shines with pros like Lots of ways to earn points, Easy to use website and mobile apps, Redeem points for popular gift cards, PayPal cash redemptions, Referral program to earn extra points.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ivaado

Ivaado

Ivaado is a customer service software that provides omnichannel support through channels like email, live chat, social media, and more. It has features like shared team inboxes, CSAT surveys, automation workflows, and knowledge base.

Categories:
customer-support omnichannel live-chat automation

Ivaado Features

  1. Omnichannel support
  2. Shared team inboxes
  3. CSAT surveys
  4. Automation workflows
  5. Knowledge base

Pricing

  • Subscription-Based

Pros

Easy to use interface

Multiple support channels

Team collaboration features

Automation to improve efficiency

Customizable workflows

Cons

Can be pricey for small teams

Third-party integrations are limited

Mobile app needs improvement

Setup and customization can be complex


Swagbucks

Swagbucks

Swagbucks is a rewards website and app that allows users to earn points called 'SB' for various online activities like taking surveys, watching videos, playing games, shopping online, and more. The points can then be redeemed for gift cards and PayPal cash.

Categories:
surveys videos games shopping gift-cards cash-back

Swagbucks Features

  1. Earn cash back when shopping online
  2. Earn points (SB) for watching videos
  3. Earn points for taking surveys
  4. Earn points for searching the web
  5. Redeem points for gift cards and PayPal cash

Pricing

  • Freemium

Pros

Lots of ways to earn points

Easy to use website and mobile apps

Redeem points for popular gift cards

PayPal cash redemptions

Referral program to earn extra points

Cons

Low payout rates compared to some survey sites

High minimum redemptions for PayPal cash

Tedious to earn large amounts

Banned accounts reported