Journey Surveys vs LimeSurvey

Struggling to choose between Journey Surveys and LimeSurvey? Both products offer unique advantages, making it a tough decision.

Journey Surveys is a Business & Commerce solution with tags like surveys, customer-experience, customer-journey.

It boasts features such as Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems and pros including Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

On the other hand, LimeSurvey is a Online Services product tagged with survey, questionnaire, data-collection, open-source.

Its standout features include Questionnaire building with drag & drop interface, Support for different question types like single-choice, multiple-choice, arrays, matrices, etc, Skip logic and branching, Multiple language support, Customizable themes, Data export in multiple formats like CSV, Excel, SPSS, etc, Statistics and graphs for data analysis, Access control and permissions, Email notifications and reminders, and it shines with pros like Free and open source, Powerful and flexible survey building, Good documentation and active community support, Self-hosted - data stays with you, Feature-rich even in free version.

Feature	Journey Surveys	LimeSurvey
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Journey Surveys

Description: Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

LimeSurvey

Description: LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Key Features Comparison

Journey Surveys Features

• Customizable surveys
• Multi-channel feedback collection
• Journey mapping
• Real-time analytics
• Integration with CRM systems

LimeSurvey Features

• Questionnaire building with drag & drop interface
• Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
• Skip logic and branching
• Multiple language support
• Customizable themes
• Data export in multiple formats like CSV, Excel, SPSS, etc
• Statistics and graphs for data analysis
• Access control and permissions
• Email notifications and reminders

Pros & Cons Analysis

Journey Surveys

Pros

• Easy to create and send surveys
• Detailed customer journey insights
• Identify pain points and improvements
• Customizable dashboards
• Good support

Cons

• Can be pricey for small businesses
• Limited custom branding options
• No advanced targeting or segmentation

LimeSurvey

Pros

• Free and open source
• Powerful and flexible survey building
• Good documentation and active community support
• Self-hosted - data stays with you
• Feature-rich even in free version

Cons

• Steep learning curve
• Setting up and managing surveys requires technical skills
• Limited free version lacks some advanced features
• No native mobile app

Pricing Comparison

Journey Surveys

• Subscription-Based

LimeSurvey

• Open Source
• Freemium
• Subscription-Based