Journey Surveys vs SurveyJS

Struggling to choose between Journey Surveys and SurveyJS? Both products offer unique advantages, making it a tough decision.

Journey Surveys is a Business & Commerce solution with tags like surveys, customer-experience, customer-journey.

It boasts features such as Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems and pros including Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

On the other hand, SurveyJS is a Education & Reference product tagged with survey, form, quiz, questionnaire, javascript.

Its standout features include Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc, Provides themes and templates for quick styling, Logic and validation to improve data quality, Works across devices and screen sizes, Open source and customizable, Integration with backend platforms like Node.js, .NET, etc, Localization support, Accessibility features, and it shines with pros like Free and open source, Easy to use and customize, Feature rich out of the box, Good documentation and community support, Actively maintained and updated, Works well across devices, Good option for basic to intermediate survey needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Journey Surveys

Journey Surveys

Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

Categories:
surveys customer-experience customer-journey

Journey Surveys Features

  1. Customizable surveys
  2. Multi-channel feedback collection
  3. Journey mapping
  4. Real-time analytics
  5. Integration with CRM systems

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Detailed customer journey insights

Identify pain points and improvements

Customizable dashboards

Good support

Cons

Can be pricey for small businesses

Limited custom branding options

No advanced targeting or segmentation


SurveyJS

SurveyJS

SurveyJS is an open-source JavaScript survey and form library. It allows you to easily create beautiful online surveys, quizzes, polls, and questionnaires with lots of built-in features like various question types, themes, logic, and validation.

Categories:
survey form quiz questionnaire javascript

SurveyJS Features

  1. Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc
  2. Provides themes and templates for quick styling
  3. Logic and validation to improve data quality
  4. Works across devices and screen sizes
  5. Open source and customizable
  6. Integration with backend platforms like Node.js, .NET, etc
  7. Localization support
  8. Accessibility features

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to use and customize

Feature rich out of the box

Good documentation and community support

Actively maintained and updated

Works well across devices

Good option for basic to intermediate survey needs

Cons

Lacks some advanced or enterprise features

Not ideal for very complex or long surveys

Limited reporting and analytics capabilities

Requires some development skills to fully customize

Not as polished as paid solutions