JustCall vs 8x8 Virtual Office

Struggling to choose between JustCall and 8x8 Virtual Office? Both products offer unique advantages, making it a tough decision.

JustCall is a Business & Commerce solution with tags like cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.

It boasts features such as Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration and pros including Easy to set up and use, Scalable, Affordable pricing, Good call quality.

On the other hand, 8x8 Virtual Office is a Business & Commerce product tagged with voip, pbx, video-conferencing, chat, screen-sharing.

Its standout features include Cloud-based phone system, Auto attendants, Call routing, Voicemail, Video conferencing, Chat, Screen sharing, Integration with business apps, and it shines with pros like Easy to set up and use, Scalable, Cost-effective compared to traditional phone systems, Anywhere access via desktop and mobile apps, Advanced call management features, Integrates communications into everyday workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

JustCall

JustCall

JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

Categories:
Business & Commerce Call Center Software
cloudbased call-routing ivr-menus call-recording analytics crm-integration

JustCall Features

  1. Cloud-based call routing
  2. IVR menus
  3. Call recording
  4. Analytics
  5. CRM integration

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Cons

Limited customization options

No video conferencing

Third-party integrations can be limited

8x8 Virtual Office

8x8 Virtual Office

8x8 Virtual Office is a cloud-based business phone and unified communications system for small to medium sized businesses. It includes features like auto attendants, call routing, voicemail, video conferencing, chat, screen sharing, and integrates with popular business apps.

Categories:
Business & Commerce Unified Communications
voip pbx video-conferencing chat screen-sharing

8x8 Virtual Office Features

  1. Cloud-based phone system
  2. Auto attendants
  3. Call routing
  4. Voicemail
  5. Video conferencing
  6. Chat
  7. Screen sharing
  8. Integration with business apps

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Cost-effective compared to traditional phone systems

Anywhere access via desktop and mobile apps

Advanced call management features

Integrates communications into everyday workflows

Cons

Can have audio quality issues

Mobile app lacks some desktop features

May require training/adjustment for users accustomed to traditional phones

Reliant on internet connection