JustCall icon

JustCall

JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

What is JustCall?

JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.

Key features of JustCall include:

  • Cloud-based system that requires no hardware or software to install
  • Intuitive web interface to manage call routing flows and IVR menus
  • Skills-based routing to connect callers with the right agents
  • Real-time and historical analytics on call volume, wait times, agent performance etc.
  • Call recording for quality assurance
  • Native CRM integrations and API access for custom integrations
  • Mobile apps so agents can take calls remotely
  • Scales to support hundreds of agents as your business grows

Overall, JustCall aims to provide small and midsize businesses with enterprise-grade call center capabilities without the complexity. Its flexible calling plans and lack of long-term contracts provides a low-risk way to add advanced phone support capabilities.

The Best JustCall Alternatives

Top Apps like JustCall

CallJoy, CallRail, CloudTalk.io, 8x8 Virtual Office, Sideline, KrispCall, TeleCMI, Ringblaze, MightyCall, RingRoost, Dialpad, Aircall, Vumber, Telzio, LimeCall, Phonebooth, Zaplee, Callcap, Mitel, Aloware, NUACOM, Tackle, Slingshot VoIP, Truly Wireless, Ringio are some alternatives to JustCall.

CallJoy

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8x8 Virtual Office

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Sideline

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Ringblaze

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Aircall

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Phonebooth

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Zaplee

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Callcap

Callcap is a feature-rich call recording software used for compliance, quality assurance, training, and liability purposes. It lets you automatically record phone calls on mobile and desktop and capture import metadata like caller ID, date, duration etc.Key features include:Automatic recording of calls on mobile and landlinesStorage of call...

Mitel

Mitel is a global provider of business communications solutions for enterprises of all sizes. Founded in 1972 and headquartered in Ottawa, Canada, Mitel offers both cloud-based and on-premises phone systems, unified communications platforms, collaboration tools, and contact center software.Key products and solutions offered by Mitel include:Mitel MiCloud - A...

Aloware

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NUACOM

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Slingshot VoIP

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Ringio

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