JustCall
JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.
cloudbased
call-routing
ivr-menus
call-recording
analytics
crm-integration
JustCall: Cloud-Based Call Center and Phone System
Cloud-based call center and phone system designed for small businesses, featuring call routing, IVR menus, call recording, analytics, and CRM platform integration.
What is JustCall?
JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.
Key features of JustCall include:
- Cloud-based system that requires no hardware or software to install
- Intuitive web interface to manage call routing flows and IVR menus
- Skills-based routing to connect callers with the right agents
- Real-time and historical analytics on call volume, wait times, agent performance etc.
- Call recording for quality assurance
- Native CRM integrations and API access for custom integrations
- Mobile apps so agents can take calls remotely
- Scales to support hundreds of agents as your business grows
Overall, JustCall aims to provide small and midsize businesses with enterprise-grade call center capabilities without the complexity. Its flexible calling plans and lack of long-term contracts provides a low-risk way to add advanced phone support capabilities.
JustCall Features
Features
- Cloud-based call routing
- IVR menus
- Call recording
- Analytics
- CRM integration
Pricing
- Subscription-Based
Pros
Easy to set up and use
Scalable
Affordable pricing
Good call quality
Cons
Limited customization options
No video conferencing
Third-party integrations can be limited
Official Links
The Best JustCall Alternatives
Top Business & Commerce and Call Center Software and other similar apps like JustCall
Here are some alternatives to JustCall:
Suggest an alternative ❐
CallJoy
CallJoy is a cloud-based phone system designed specifically for small business teams. It works by rerouting calls from a business's existing phone number to the CallJoy platform, where calls can be intelligently routed, recorded, and integrated with other business software.Key features of CallJoy include:Smart call routing rules - Calls can...
CallRail
CallRail is a popular call tracking and analytics platform used by over 150,000 businesses worldwide. It allows companies to track phone calls, understand what happens on calls, and attribute calls to specific marketing campaigns and sources.Some key features of CallRail include:Accurately track phone calls, including the source, duration, recordings, and...
CloudTalk.io
CloudTalk.io is a cloud-based business communication and collaboration platform. It brings together different modes of communication like chat, voice/video calling, screen sharing and allows seamless switching between them.Key features of CloudTalk.io include:Team chat rooms and direct messaging for efficient communicationHD quality audio/video conferencing integrated with screen sharingUser presence indicators to...
8x8 Virtual Office
8x8 Virtual Office is a cloud-based business phone and unified communications platform designed for small to medium sized organizations. It delivers a full suite of advanced voice, video, messaging, and collaboration tools in one complete solution.Key features of 8x8 Virtual Office include:Cloud-based phone service with full PBX capabilities like auto...
Sideline
Sideline is an application for iOS and Android devices that provides users with a second phone number. This allows people to keep their personal and work calls separate without having to carry two phones.Some key features of Sideline include:Get a real US or Canadian phone number in addition to your...
KrispCall
KrispCall is an innovative call noise cancellation application designed to remove background noise from voice calls and enhance call clarity. It works by analyzing ambient sounds in real-time and using machine learning algorithms to filter the noise out of both the uplink and downlink audio paths.Compatible with popular calling platforms...
TeleCMI
TeleCMI is a feature-rich cloud contact center software suite aimed at small to midsize BPOs, call centers, help desks, and IT support teams. It is an all-in-one solution for managing customer interactions across channels like voice, email, live chat, social media, and more.Key features of TeleCMI include:Omnichannel contact routing and...
Ringblaze
Ringblaze is a cloud-based call recording and analytics platform aimed at call centers of all sizes. It enables users to easily record, store, access, analyze, share, and act on phone call data.Key features include:- Automated and on-demand call recording capabilities- Secure cloud storage and backups of call recordings- Speech recognition...
MightyCall
MightyCall is a cloud-based business phone system designed for small and medium sized businesses. It works by connecting to the existing internet connection in an office to provide a full-featured phone system without the need for expensive on-premise hardware.Key features of MightyCall include: Auto Attendant - Customizable IVR menus and...
RingRoost
RingRoost is a call tracking and analytics software designed specifically for small and medium-sized businesses. It enables companies to track phone calls from their advertising campaigns, website visitors, and other inbound leads. By attributing every call to a source, RingRoost provides visibility into how well marketing campaigns and sales processes...
Dialpad
Dialpad is a cloud-based business phone system and call center software designed to improve productivity and collaboration. It works on any device through an easy-to-use web and mobile app interface.Key features of Dialpad include:- Auto attendants and interactive voice response to route calls- Voicemail transcription so you never miss an...
Aircall
Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It provides an array of communication tools to help companies interact with their customers across multiple channels.Some of the key features Aircall offers include:Cloud PBX system to manage call routing, IVRs, call queues, hold...
Vumber
Vumber is a cloud-based business phone and call tracking system aimed at small and medium sized businesses. It works as a virtual phone system that routes calls to any phone, allowing businesses to present a professional image. Key features of Vumber include:Cloud-based phone system requiring no extra hardwareCall routing to...
Telzio
Telzio is a cloud-based business phone system and call center software designed for modern companies. It offers a full-featured PBX system with unlimited calling, auto attendants, call routing rules, call recordings, and advanced analytics to improve customer interactions.Key features of Telzio include:Cloud-based PBX system with unlimited calling plansAuto attendants and...
LimeCall
LimeCall is a cloud-based customer engagement platform designed for businesses to manage customer interactions across multiple channels. It allows companies to set up a contact center to interact with customers over voice, video, live chat, email, text messaging, social media, and more from a unified interface.Some key features of LimeCall...
Phonebooth
Phonebooth is a cloud-based business phone system designed specifically for small companies. It works as a virtual PBX, delivering core phone capabilities like call routing, auto-attendant IVR menus, call forwarding, conferencing, call recording, reporting, and more without the need for expensive on-premise hardware.As a cloud platform, Phonebooth is simple to...
Zaplee
Zaplee is a cloud-based integration and workflow automation platform designed to help businesses connect their various software systems and services to streamline processes and workflows. Some key features of Zaplee include:Visual interface for building integrations called "Zaps" that connect apps, data and APIs with just a few clicks - no...
Callcap
Callcap is a feature-rich call recording software used for compliance, quality assurance, training, and liability purposes. It lets you automatically record phone calls on mobile and desktop and capture import metadata like caller ID, date, duration etc.Key features include:Automatic recording of calls on mobile and landlinesStorage of call recordings in...
Mitel
Mitel is a global provider of business communications solutions for enterprises of all sizes. Founded in 1972 and headquartered in Ottawa, Canada, Mitel offers both cloud-based and on-premises phone systems, unified communications platforms, collaboration tools, and contact center software.Key products and solutions offered by Mitel include:Mitel MiCloud - A feature-rich...
Aloware
Aloware is an open source software used by individuals, educators, students and small businesses to create flowcharts, network diagrams, organizational charts, software diagrams, fashion designs, prototypes, UML diagrams, electronic circuit diagrams and more. It has an intuitive drag and drop interface that allows users to easily add shapes from an...
NUACOM
NUACOM is a feature-rich cloud-based phone and unified communications system designed specifically for small to medium sized businesses. It works right out of the box with minimal hardware needed and includes a long list of built-in features.Key features of NUACOM include: Auto attendants and interactive voice response to route callsUnlimited...
Tackle
Tackle is an intuitive project management and team collaboration software designed specifically for agile development teams. Its key features include:Customizable Kanban boards to visualize workflows and track progressSprint planning and backlog management toolsTask management with assignees, estimates, tags, commentsTeam communication and file sharingTime tracking and reportingIntegration with Git, Jira, Slack,...
Slingshot VoIP
Slingshot VoIP is a cloud-based business phone system catering to the communication needs of small and midsize businesses. It provides an easy-to-use web interface to manage a full-featured phone system without the need for on-premise hardware.Key features of Slingshot VoIP include:Cloud-based system that can be accessed from anywhereIntuitive dashboard to...
Truly Wireless
Truly Wireless is an application designed to improve the experience of using wireless headphones and earbuds. It provides a centralized place to manage connections, switch between devices, locate lost earbuds, customize controls, update firmware, and more.The app connects via Bluetooth to compatible wireless headphones and earbuds. Once connected, it shows...
Ringio
Ringio is a cloud-based virtual phone system designed for small businesses. It provides all the features of a business phone system, without the need for expensive on-premise hardware. Some key features of Ringio include:Auto Attendant - Professionally greet callers and route them to the right people or teams.Call Routing -...
