JustCall
JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.
JustCall: Cloud-Based Call Center and Phone System
Cloud-based call center and phone system designed for small businesses, featuring call routing, IVR menus, call recording, analytics, and CRM platform integration.
What is JustCall?
JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.
Key features of JustCall include:
- Cloud-based system that requires no hardware or software to install
- Intuitive web interface to manage call routing flows and IVR menus
- Skills-based routing to connect callers with the right agents
- Real-time and historical analytics on call volume, wait times, agent performance etc.
- Call recording for quality assurance
- Native CRM integrations and API access for custom integrations
- Mobile apps so agents can take calls remotely
- Scales to support hundreds of agents as your business grows
Overall, JustCall aims to provide small and midsize businesses with enterprise-grade call center capabilities without the complexity. Its flexible calling plans and lack of long-term contracts provides a low-risk way to add advanced phone support capabilities.
JustCall Features
Features
- Cloud-based call routing
- IVR menus
- Call recording
- Analytics
- CRM integration
Pricing
- Subscription-Based
Pros
Easy to set up and use
Scalable
Affordable pricing
Good call quality
Cons
Limited customization options
No video conferencing
Third-party integrations can be limited
Official Links
Reviews & Ratings
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