Vumber

Vumber

Vumber is a cloud-based business phone and call tracking solution designed for small businesses. It provides a virtual phone system with features like call routing, IVR menus, voicemail transcriptions, and analytics.
Vumber image
cloudbased call-tracking virtual-phone-system ivr-menus voicemail-transcriptions analytics

Vumber: Cloud-Based Business Phone Call Tracking Solution

Vumber offers a virtual phone system with features like call routing, IVR menus, voicemail transcriptions, and analytics for small businesses.

What is Vumber?

Vumber is a cloud-based business phone and call tracking system aimed at small and medium sized businesses. It works as a virtual phone system that routes calls to any phone, allowing businesses to present a professional image.

Key features of Vumber include:

  • Cloud-based phone system requiring no extra hardware
  • Call routing to distribute incoming calls
  • IVR menus and auto-attendants
  • Voicemail transcription and email alerts
  • Real-time call analytics and tracking
  • CRM integrations
  • Customizable phone numbers and vanity numbers
  • Team collaboration features
  • Mobile app to take calls on the go

Vumber aims to provide an enterprise-level phone solution that is simple and affordable for small teams. The system routes calls intelligently, provides detailed insights on customer interactions, and integrates directly into business software stacks. This gives small businesses the flexibility to scale their customer service capabilities as they grow.

Vumber Features

Features

  1. Cloud-based phone system
  2. Call routing
  3. IVR menus
  4. Voicemail transcription
  5. Call analytics

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Flexible call routing

Visual voicemail transcription

Call analytics and tracking

Cons

Limited integration options

No video conferencing

Limited customization options


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