Dialpad

Dialpad is a cloud-based business phone system and call center software. It provides features like auto-attendants, call routing, voicemail transcriptions, SMS, and integrations with business apps like Salesforce and Office 365.

Dialpad alternatives ➤

What is Dialpad?

Dialpad is a cloud-based business phone system and call center software designed to improve productivity and collaboration. It works on any device through an easy-to-use web and mobile app interface.

Key features of Dialpad include:
- Auto attendants and interactive voice response to route calls
- Voicemail transcription so you never miss an important message
- SMS capabilities to engage customers from one unified platform
- Advanced call routing and management options for contact centers
- Real-time call coaching and call monitoring for quality assurance
- Robust analytics and reporting on call metrics
- Integrations with top business apps like Salesforce, Office 365, G Suite and Slack

Dialpad utilizes a reliable, global VoIP network for crystal clear call quality. As a cloud service, it's flexible for businesses of any size or industry. It can be up and running quickly with no on-premise hardware to install.

Dialpad aims to make unified communications smooth and convenient for increasing productivity. Its focus rests on an intuitive user interface to enhance collaboration across distributed teams and mobile workers.

Official Links

Official Website
dialpad.com

The Best Dialpad Alternatives

Top Apps like Dialpad

CloudTalk.io, KrispCall, TeleCMI, Ringblaze, Grasshopper Virtual Phone, JustCall, MightyCall, Phone.com, Aircall, Ring4, Vumber, Phonebooth, NUACOM, net2phone are some alternatives to Dialpad.

Sugggest an alternative ❐

CloudTalk.io

CloudTalk.io is a cloud-based business communication and collaboration platform. It brings together different modes of communication like chat, voice/video calling, screen sharing and allows seamless switching between them.Key features of CloudTalk.io include:Team chat rooms and direct messaging for efficient communicationHD quality audio/video conferencing integrated...

KrispCall

KrispCall is an innovative call noise cancellation application designed to remove background noise from voice calls and enhance call clarity. It works by analyzing ambient sounds in real-time and using machine learning algorithms to filter the noise out of both the uplink and downlink audio paths.Compatible with popular calling...

TeleCMI

TeleCMI is a feature-rich cloud contact center software suite aimed at small to midsize BPOs, call centers, help desks, and IT support teams. It is an all-in-one solution for managing customer interactions across channels like voice, email, live chat, social media, and more.Key features of TeleCMI include:Omnichannel contact...

Ringblaze

Ringblaze is a cloud-based call recording and analytics platform aimed at call centers of all sizes. It enables users to easily record, store, access, analyze, share, and act on phone call data.Key features include:- Automated and on-demand call recording capabilities- Secure cloud storage and backups of call recordings-...

Grasshopper Virtual Phone

Grasshopper Virtual Phone is a cloud-based business phone system designed for entrepreneurs, small businesses, and telecommuters. It works with most desk phones, cell phones, and softphones to provide a complete phone solution without any special hardware.Some key features include: Virtual phone numbers to preserve personal cell numbersAuto attendant and...

JustCall

JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.Key features of JustCall include:Cloud-based system that requires no hardware or software to installIntuitive web interface to...

MightyCall

MightyCall is a cloud-based business phone system designed for small and medium sized businesses. It works by connecting to the existing internet connection in an office to provide a full-featured phone system without the need for expensive on-premise hardware.Key features of MightyCall include: Auto Attendant - Customizable IVR menus...

Phone.com

Phone.com is a cloud-based business phone and communication service provider founded in 2008. It offers VoIP phone systems to small and medium-sized businesses (SMBs) as well as enterprises. Phone.com allows businesses to utilize the flexibility and cost savings of Voice over IP (VoIP) with features like automated attendants, phone...

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It provides an array of communication tools to help companies interact with their customers across multiple channels.Some of the key features Aircall offers include:Cloud PBX system to manage call routing, IVRs, call...

Ring4

Ring4 is an open source, cross-platform application for audio and video calls, messaging and file sharing. It was forked from the Ring project in 2022 with a focus on enhancing security, privacy and ease of use.Some key features of Ring4 include:End-to-end encryption - Calls, chats and file transfers are...

Vumber

Vumber is a cloud-based business phone and call tracking system aimed at small and medium sized businesses. It works as a virtual phone system that routes calls to any phone, allowing businesses to present a professional image. Key features of Vumber include:Cloud-based phone system requiring no extra hardwareCall routing...

Phonebooth

Phonebooth is a cloud-based business phone system designed specifically for small companies. It works as a virtual PBX, delivering core phone capabilities like call routing, auto-attendant IVR menus, call forwarding, conferencing, call recording, reporting, and more without the need for expensive on-premise hardware.As a cloud platform, Phonebooth is simple...

NUACOM

NUACOM is a feature-rich cloud-based phone and unified communications system designed specifically for small to medium sized businesses. It works right out of the box with minimal hardware needed and includes a long list of built-in features.Key features of NUACOM include: Auto attendants and interactive voice response to route...

Net2phone

net2phone is a leading Voice over Internet Protocol (VoIP) phone service provider founded in 1996. It offers affordable home phone and business phone services that utilize advanced calling technology to route calls over the internet rather than traditional phone lines.Some key features of net2phone include:Cheap international and...