JustCall vs Dialpad

Struggling to choose between JustCall and Dialpad? Both products offer unique advantages, making it a tough decision.

JustCall is a Business & Commerce solution with tags like cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.

It boasts features such as Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration and pros including Easy to set up and use, Scalable, Affordable pricing, Good call quality.

On the other hand, Dialpad is a Social & Communications product tagged with voip, cloudbased, call-center, autoattendant, call-routing, voicemail-transcription, sms, salesforce-integration, office-365-integration.

Its standout features include Cloud-based phone system, Auto-attendants, Call routing, Voicemail transcription, SMS messaging, Integrations with CRM and productivity apps, and it shines with pros like Easy to set up and use, Scalable - add users as needed, Lower cost than traditional phone systems, Remote teams can collaborate easily, Transcribed voicemails increase productivity.

Feature	JustCall	Dialpad
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Social & Communications

Product Overview

JustCall

Description: JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

Dialpad

Description: Dialpad is a cloud-based business phone system and call center software. It provides features like auto-attendants, call routing, voicemail transcriptions, SMS, and integrations with business apps like Salesforce and Office 365.

Key Features Comparison

JustCall Features

• Cloud-based call routing
• IVR menus
• Call recording
• Analytics
• CRM integration

Dialpad Features

• Cloud-based phone system
• Auto-attendants
• Call routing
• Voicemail transcription
• SMS messaging
• Integrations with CRM and productivity apps

Pros & Cons Analysis

JustCall

Pros

• Easy to set up and use
• Scalable
• Affordable pricing
• Good call quality

Cons

• Limited customization options
• No video conferencing
• Third-party integrations can be limited

Dialpad

Pros

• Easy to set up and use
• Scalable - add users as needed
• Lower cost than traditional phone systems
• Remote teams can collaborate easily
• Transcribed voicemails increase productivity

Cons

• Dependency on internet connection
• Limitations for large call centers
• Lack of extensive customization options
• Sound quality issues occasionally

Pricing Comparison

JustCall

• Subscription-Based

Dialpad

• Freemium
• Subscription-Based