Aircall icon

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.
Aircall alternatives ➤

What is Aircall?

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It provides an array of communication tools to help companies interact with their customers across multiple channels.

Some of the key features Aircall offers include:

  • Cloud PBX system to manage call routing, IVRs, call queues, hold music, conference calls, call transfers and more
  • Auto attendant with interactive voice menus and caller options to provide self-service to customers
  • Multiple local and toll-free phone numbers to establish a professional business phone identity
  • Call forwarding rules based on time of day, caller ID, wait times and more for intelligent call handling
  • Call and SMS tools like click to call, SMS campaigns, mass texting, shared inboxes
  • Integrations with popular business apps like Salesforce, Zendesk, Intercom, Slack and more for complete visibility
  • Real-time custom and canned reports on call volumes, wait times, agent productivity and other call center KPIs
  • Call recording for quality assurance and dispute resolution
  • Mobile apps allow remote teams to make/receive calls and texts

Aircall is designed as an end-to-end calling solution for modern businesses. Its easy setup, configuration options and deep integrations provide the tools for small customer service, sales and support teams to deliver best-in-class caller experiences.

Official Links

Official Website
aircall.io

The Best Aircall Alternatives

Top Apps like Aircall

Globfone, CallJoy, CloudTalk.io, SendHub, Sideline, KrispCall, TeleCMI, Ringblaze, Grasshopper Virtual Phone, JustCall, MightyCall, RingRoost, Dialpad, Talkroute, Truly Wireless are some alternatives to Aircall.
Sugggest an alternative ❐

Globfone

Globfone is a cloud-based business phone system designed specifically for today's global and distributed workforces. It allows companies to provide seamless voice, video, and messaging capabilities to employees located anywhere in the world.Key features of Globfone include:Cloud-based VoIP phone system with easy web-based managementUnlimited calling in over 50 countries...

CallJoy

CallJoy is a cloud-based phone system designed specifically for small business teams. It works by rerouting calls from a business's existing phone number to the CallJoy platform, where calls can be intelligently routed, recorded, and integrated with other business software.Key features of CallJoy include:Smart call routing rules -...

CloudTalk.io

CloudTalk.io is a cloud-based business communication and collaboration platform. It brings together different modes of communication like chat, voice/video calling, screen sharing and allows seamless switching between them.Key features of CloudTalk.io include:Team chat rooms and direct messaging for efficient communicationHD quality audio/video conferencing integrated...

SendHub

SendHub is a cloud-based call center and business phone system designed for small and medium sized companies. It aims to provide an all-in-one platform with call routing, interactive voice response (IVR) menus, call recording, real-time analytics, and integrations with popular CRM platforms like Salesforce and Zendesk.Some key features of...

Sideline

Sideline is an application for iOS and Android devices that provides users with a second phone number. This allows people to keep their personal and work calls separate without having to carry two phones.Some key features of Sideline include:Get a real US or Canadian phone number in addition...

KrispCall

KrispCall is an innovative call noise cancellation application designed to remove background noise from voice calls and enhance call clarity. It works by analyzing ambient sounds in real-time and using machine learning algorithms to filter the noise out of both the uplink and downlink audio paths.Compatible with popular calling...

TeleCMI

TeleCMI is a feature-rich cloud contact center software suite aimed at small to midsize BPOs, call centers, help desks, and IT support teams. It is an all-in-one solution for managing customer interactions across channels like voice, email, live chat, social media, and more.Key features of TeleCMI include:Omnichannel contact...

Ringblaze

Ringblaze is a cloud-based call recording and analytics platform aimed at call centers of all sizes. It enables users to easily record, store, access, analyze, share, and act on phone call data.Key features include:- Automated and on-demand call recording capabilities- Secure cloud storage and backups of call recordings-...

Grasshopper Virtual Phone

Grasshopper Virtual Phone is a cloud-based business phone system designed for entrepreneurs, small businesses, and telecommuters. It works with most desk phones, cell phones, and softphones to provide a complete phone solution without any special hardware.Some key features include: Virtual phone numbers to preserve personal cell numbersAuto attendant and...

JustCall

JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.Key features of JustCall include:Cloud-based system that requires no hardware or software to installIntuitive web interface to...

MightyCall

MightyCall is a cloud-based business phone system designed for small and medium sized businesses. It works by connecting to the existing internet connection in an office to provide a full-featured phone system without the need for expensive on-premise hardware.Key features of MightyCall include: Auto Attendant - Customizable IVR menus...

RingRoost

RingRoost is a call tracking and analytics software designed specifically for small and medium-sized businesses. It enables companies to track phone calls from their advertising campaigns, website visitors, and other inbound leads. By attributing every call to a source, RingRoost provides visibility into how well marketing campaigns and sales processes...

Dialpad

Dialpad is a cloud-based business phone system and call center software designed to improve productivity and collaboration. It works on any device through an easy-to-use web and mobile app interface.Key features of Dialpad include:- Auto attendants and interactive voice response to route calls- Voicemail transcription so you never...

Talkroute

Talkroute is a cloud-based call center software designed for modern business needs. It enables companies to set up call centers quickly without requiring expensive on-premise hardware or installations.Key features of Talkroute include:Automatic call distribution - Intelligently routes incoming calls to available agentsInteractive voice response (IVR) - Helps direct...

Truly Wireless

Truly Wireless is an application designed to improve the experience of using wireless headphones and earbuds. It provides a centralized place to manage connections, switch between devices, locate lost earbuds, customize controls, update firmware, and more.The app connects via Bluetooth to compatible wireless headphones and earbuds. Once connected, it...