Talkroute icon

Talkroute

Talkroute is a cloud-based call center software that provides features like automatic call distribution, interactive voice response, call recording, call analytics, and more. It enables businesses to set up call centers quickly without expensive hardware.

What is Talkroute?

Talkroute is a cloud-based call center software designed for modern business needs. It enables companies to set up call centers quickly without requiring expensive on-premise hardware or installations.

Key features of Talkroute include:

  • Automatic call distribution - Intelligently routes incoming calls to available agents
  • Interactive voice response (IVR) - Helps direct callers to the right department with menu prompts
  • Call recording - Records calls for quality assurance and training purposes
  • Real-time analytics - Provides insights into call volumes, wait times, agent performance and more
  • Flexible pricing plans - Offers usage-based monthly plans to suit different business needs
  • Easy integration - Integrates seamlessly with popular business tools like Salesforce, Zendesk etc through APIs
  • Scalability - Cloud-based infrastructure allows the system to scale smoothly as per business needs

With an intuitive drag-and-drop call flow builder, Talkroute makes it easy for businesses to set up, manage and analyze their call center without needing specialized technical resources. The provider offers 24/7 customer support as well as periodic feature additions and optimizations.

The Best Talkroute Alternatives

Top Apps like Talkroute

Telegram X, Mobilevoip, Onoff, MightyCall, Aircall, Sonetel, Phonebooth, Zaplee are some alternatives to Talkroute.

Telegram X

Telegram X is a messaging application developed for Android that offers robust privacy and security features for user conversations. It is a feature-rich version of Telegram's popular mobile app, focusing on improving speed and usability.Some key features of Telegram X include:End-to-end encrypted messaging for secure private chatsGroup chats...

Mobilevoip

Mobilevoip is a free voice over internet protocol (VoIP) calling app for smartphones. It allows users to make free phone calls over WiFi or their phone's mobile data connection rather than using up cellular voice minutes.Key features of Mobilevoip include:Free international calling to over 200 countriesCall quality similar to...

Onoff

Onoff is a lightweight software utility designed to simplify shutting down or restarting your computer. With its minimalistic and intuitive interface, Onoff allows you to power on/off your PC with just one click.Tired of having to navigate through menus and confirmations to restart Windows? Onoff removes all those...

MightyCall

MightyCall is a cloud-based business phone system designed for small and medium sized businesses. It works by connecting to the existing internet connection in an office to provide a full-featured phone system without the need for expensive on-premise hardware.Key features of MightyCall include: Auto Attendant - Customizable IVR menus...

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It provides an array of communication tools to help companies interact with their customers across multiple channels.Some of the key features Aircall offers include:Cloud PBX system to manage call routing, IVRs, call...

Sonetel

Sonetel is a cloud-based call center and business phone system designed for small and medium sized companies. It works on any device and eliminates the need for costly on-premise PBX hardware. Key features of Sonetel include:Unlimited calling to over 40 countriesInteractive voice response (IVR) menus and auto-attendantsCall recording for quality...

Phonebooth

Phonebooth is a cloud-based business phone system designed specifically for small companies. It works as a virtual PBX, delivering core phone capabilities like call routing, auto-attendant IVR menus, call forwarding, conferencing, call recording, reporting, and more without the need for expensive on-premise hardware.As a cloud platform, Phonebooth is simple...

Zaplee

Zaplee is a cloud-based integration and workflow automation platform designed to help businesses connect their various software systems and services to streamline processes and workflows. Some key features of Zaplee include:Visual interface for building integrations called "Zaps" that connect apps, data and APIs with just a few clicks -...