What is Sonetel?
Sonetel is a cloud-based call center and business phone system designed for small and medium sized companies. It works on any device and eliminates the need for costly on-premise PBX hardware. Key features of Sonetel include:
- Unlimited calling to over 40 countries
- Interactive voice response (IVR) menus and auto-attendants
- Call recording for quality control
- Real-time analytics and reports
- Omnichannel contact center capabilities
- CRM integrations with platforms like Salesforce and Zoho
- Customizable caller experiences
Sonetel focuses on providing an intuitive interface and affordable pricing, making advanced phone system features accessible for small business budgets. The platform scales to support distributed teams and remote work. It offers easy setup, configuration wizards, and good customer support. Overall, Sonetel is a reliable, cloud-based phone solution for SMBs looking to upgrade outdated systems or get started with a new business phone service.