CallJoy vs Aircall

Struggling to choose between CallJoy and Aircall? Both products offer unique advantages, making it a tough decision.

CallJoy is a Business & Commerce solution with tags like call-routing, voicemail, call-analytics, crm-integration, small-business-phone-system.

It boasts features such as Cloud-based phone system, Call routing, Voicemail, IVR menus, Call analytics, CRM integrations, Mobile app, Team collaboration, Auto attendant, Number provisioning, Toll-free numbers, Local numbers, Call recording, Visual voicemail, Call whisper, Call transfer, Conference calling, Call queues, Ring groups and pros including Easy to set up and use, Intuitive interface, Affordable pricing, Good call quality, Helpful features for small teams, Integrates with popular business apps, Flexible call routing options, Detailed call analytics, Good customer support.

On the other hand, Aircall is a Social & Communications product tagged with cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

Its standout features include Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools, and it shines with pros like Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

Feature	CallJoy	Aircall
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Social & Communications

Product Overview

CallJoy

Description: CallJoy is a phone system designed for small businesses. It provides features like call routing, voicemail, call analytics, and integrations with CRM platforms. CallJoy aims to make professional phone support more accessible for small teams.

Aircall

Description: Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

Key Features Comparison

CallJoy Features

• Cloud-based phone system
• Call routing
• Voicemail
• IVR menus
• Call analytics
• CRM integrations
• Mobile app
• Team collaboration
• Auto attendant
• Number provisioning
• Toll-free numbers
• Local numbers
• Call recording
• Visual voicemail
• Call whisper
• Call transfer
• Conference calling
• Call queues
• Ring groups

Aircall Features

• Cloud-based phone system and call center software
• Virtual PBX setup
• Manage multiple phone numbers
• Interactive voice menus for callers
• Integrations with CRM, helpdesk, and other business tools

Pros & Cons Analysis

CallJoy

Pros

• Easy to set up and use
• Intuitive interface
• Affordable pricing
• Good call quality
• Helpful features for small teams
• Integrates with popular business apps
• Flexible call routing options
• Detailed call analytics
• Good customer support

Cons

• Limited customization options
• No video conferencing
• Third-party integrations can be buggy
• Mobile app needs work
• Some features cost extra

Aircall

Pros

• Easy to set up and use
• Scalable for growing businesses
• Robust call management features
• Seamless integrations with popular business software

Cons

• Limited customization options
• Pricing can be expensive for small businesses
• Limited international coverage in some regions

Pricing Comparison

CallJoy

• Freemium
• Subscription-Based

Aircall

• Subscription-Based