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CallJoy

CallJoy is a phone system designed for small businesses. It provides features like call routing, voicemail, call analytics, and integrations with CRM platforms. CallJoy aims to make professional phone support more accessible for small teams.

What is CallJoy?

CallJoy is a cloud-based phone system designed specifically for small business teams. It works by rerouting calls from a business's existing phone number to the CallJoy platform, where calls can be intelligently routed, recorded, and integrated with other business software.

Key features of CallJoy include:

  • Smart call routing rules - Calls can be sent to specific people or teams, put into callable queues, or go to customized interactive voice menus
  • Voicemail and voicemail transcription - Voicemails are recorded, transcribed, and sent to inboxes
  • Real-time call analytics dashboard - See how many calls are coming in, wait times, unanswered calls etc.
  • CRM, helpdesk, calendar, and SMS integrations - Sync key data across business software to simplify customer and prospect interactions

Pricing starts at $39 per month per user. CallJoy positions itself as an affordable customer service software for small teams and as a modern business phone system alternative to legacy on-premise PBX systems.

The Best CallJoy Alternatives

Top Apps like CallJoy

Google Voice, CloudTalk.io, JustCall, MightyCall, RingRoost, Aircall are some alternatives to CallJoy.

Google Voice

Google Voice is a telecommunications service by Google launched in 2009. It provides users a single phone number that can be used for affordable calling within the United States and Canada.Some key features of Google Voice include:Voicemail transcription - Voicemails are automatically transcribed to text so users can read...

CloudTalk.io

CloudTalk.io is a cloud-based business communication and collaboration platform. It brings together different modes of communication like chat, voice/video calling, screen sharing and allows seamless switching between them.Key features of CloudTalk.io include:Team chat rooms and direct messaging for efficient communicationHD quality audio/video conferencing integrated...

JustCall

JustCall is a cloud-based call center and business phone system designed for small and midsize companies. It aims to provide an affordable and easy-to-use alternative to complex and expensive on-premises PBX systems.Key features of JustCall include:Cloud-based system that requires no hardware or software to installIntuitive web interface to...

MightyCall

MightyCall is a cloud-based business phone system designed for small and medium sized businesses. It works by connecting to the existing internet connection in an office to provide a full-featured phone system without the need for expensive on-premise hardware.Key features of MightyCall include: Auto Attendant - Customizable IVR menus...

RingRoost

RingRoost is a call tracking and analytics software designed specifically for small and medium-sized businesses. It enables companies to track phone calls from their advertising campaigns, website visitors, and other inbound leads. By attributing every call to a source, RingRoost provides visibility into how well marketing campaigns and sales processes...

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It provides an array of communication tools to help companies interact with their customers across multiple channels.Some of the key features Aircall offers include:Cloud PBX system to manage call routing, IVRs, call...