Aircall vs CallJoy

Struggling to choose between Aircall and CallJoy? Both products offer unique advantages, making it a tough decision.

Aircall is a Social & Communications solution with tags like cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

It boasts features such as Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools and pros including Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

On the other hand, CallJoy is a Business & Commerce product tagged with call-routing, voicemail, call-analytics, crm-integration, small-business-phone-system.

Its standout features include Cloud-based phone system, Call routing, Voicemail, IVR menus, Call analytics, CRM integrations, Mobile app, Team collaboration, Auto attendant, Number provisioning, Toll-free numbers, Local numbers, Call recording, Visual voicemail, Call whisper, Call transfer, Conference calling, Call queues, Ring groups, and it shines with pros like Easy to set up and use, Intuitive interface, Affordable pricing, Good call quality, Helpful features for small teams, Integrates with popular business apps, Flexible call routing options, Detailed call analytics, Good customer support.

Feature	Aircall	CallJoy
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Aircall

Description: Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

CallJoy

Description: CallJoy is a phone system designed for small businesses. It provides features like call routing, voicemail, call analytics, and integrations with CRM platforms. CallJoy aims to make professional phone support more accessible for small teams.

Key Features Comparison

Aircall Features

• Cloud-based phone system and call center software
• Virtual PBX setup
• Manage multiple phone numbers
• Interactive voice menus for callers
• Integrations with CRM, helpdesk, and other business tools

CallJoy Features

• Cloud-based phone system
• Call routing
• Voicemail
• IVR menus
• Call analytics
• CRM integrations
• Mobile app
• Team collaboration
• Auto attendant
• Number provisioning
• Toll-free numbers
• Local numbers
• Call recording
• Visual voicemail
• Call whisper
• Call transfer
• Conference calling
• Call queues
• Ring groups

Pros & Cons Analysis

Aircall

Pros

• Easy to set up and use
• Scalable for growing businesses
• Robust call management features
• Seamless integrations with popular business software

Cons

• Limited customization options
• Pricing can be expensive for small businesses
• Limited international coverage in some regions

CallJoy

Pros

• Easy to set up and use
• Intuitive interface
• Affordable pricing
• Good call quality
• Helpful features for small teams
• Integrates with popular business apps
• Flexible call routing options
• Detailed call analytics
• Good customer support

Cons

• Limited customization options
• No video conferencing
• Third-party integrations can be buggy
• Mobile app needs work
• Some features cost extra

Pricing Comparison

Aircall

• Subscription-Based

CallJoy

• Freemium
• Subscription-Based