Aircall vs CallJoy

Struggling to choose between Aircall and CallJoy? Both products offer unique advantages, making it a tough decision.

Aircall is a Social & Communications solution with tags like cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

It boasts features such as Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools and pros including Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

On the other hand, CallJoy is a Business & Commerce product tagged with call-routing, voicemail, call-analytics, crm-integration, small-business-phone-system.

Its standout features include Cloud-based phone system, Call routing, Voicemail, IVR menus, Call analytics, CRM integrations, Mobile app, Team collaboration, Auto attendant, Number provisioning, Toll-free numbers, Local numbers, Call recording, Visual voicemail, Call whisper, Call transfer, Conference calling, Call queues, Ring groups, and it shines with pros like Easy to set up and use, Intuitive interface, Affordable pricing, Good call quality, Helpful features for small teams, Integrates with popular business apps, Flexible call routing options, Detailed call analytics, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Aircall

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

Categories:
cloudbased phone-system call-center virtual-pbx ivr crm-integration

Aircall Features

  1. Cloud-based phone system and call center software
  2. Virtual PBX setup
  3. Manage multiple phone numbers
  4. Interactive voice menus for callers
  5. Integrations with CRM, helpdesk, and other business tools

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable for growing businesses

Robust call management features

Seamless integrations with popular business software

Cons

Limited customization options

Pricing can be expensive for small businesses

Limited international coverage in some regions


CallJoy

CallJoy

CallJoy is a phone system designed for small businesses. It provides features like call routing, voicemail, call analytics, and integrations with CRM platforms. CallJoy aims to make professional phone support more accessible for small teams.

Categories:
call-routing voicemail call-analytics crm-integration small-business-phone-system

CallJoy Features

  1. Cloud-based phone system
  2. Call routing
  3. Voicemail
  4. IVR menus
  5. Call analytics
  6. CRM integrations
  7. Mobile app
  8. Team collaboration
  9. Auto attendant
  10. Number provisioning
  11. Toll-free numbers
  12. Local numbers
  13. Call recording
  14. Visual voicemail
  15. Call whisper
  16. Call transfer
  17. Conference calling
  18. Call queues
  19. Ring groups

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Intuitive interface

Affordable pricing

Good call quality

Helpful features for small teams

Integrates with popular business apps

Flexible call routing options

Detailed call analytics

Good customer support

Cons

Limited customization options

No video conferencing

Third-party integrations can be buggy

Mobile app needs work

Some features cost extra