Talkroute vs Aircall

Struggling to choose between Talkroute and Aircall? Both products offer unique advantages, making it a tough decision.

Talkroute is a Business & Commerce solution with tags like cloudbased, call-routing, call-distribution, interactive-voice-response, call-recording, call-analytics.

It boasts features such as Automatic call distribution, Interactive voice response (IVR), Call recording, Call analytics, Cloud-based, Easy setup without hardware, Integrations with CRM and helpdesk software and pros including Cloud-based, so no hardware needed, Easy and quick setup, Scalable, Good call analytics, Affordable pricing.

On the other hand, Aircall is a Social & Communications product tagged with cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

Its standout features include Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools, and it shines with pros like Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Talkroute

Talkroute

Talkroute is a cloud-based call center software that provides features like automatic call distribution, interactive voice response, call recording, call analytics, and more. It enables businesses to set up call centers quickly without expensive hardware.

Categories:
cloudbased call-routing call-distribution interactive-voice-response call-recording call-analytics

Talkroute Features

  1. Automatic call distribution
  2. Interactive voice response (IVR)
  3. Call recording
  4. Call analytics
  5. Cloud-based
  6. Easy setup without hardware
  7. Integrations with CRM and helpdesk software

Pricing

  • Subscription-Based

Pros

Cloud-based, so no hardware needed

Easy and quick setup

Scalable

Good call analytics

Affordable pricing

Cons

Limited customization options

No video conferencing

Third-party integrations can be limited


Aircall

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

Categories:
cloudbased phone-system call-center virtual-pbx ivr crm-integration

Aircall Features

  1. Cloud-based phone system and call center software
  2. Virtual PBX setup
  3. Manage multiple phone numbers
  4. Interactive voice menus for callers
  5. Integrations with CRM, helpdesk, and other business tools

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable for growing businesses

Robust call management features

Seamless integrations with popular business software

Cons

Limited customization options

Pricing can be expensive for small businesses

Limited international coverage in some regions