SendHub

SendHub: Cloud-Based Call Center & Phone System

Cloud-based call center and phone system for small businesses, featuring call routing, IVR menus, call recording, real-time analytics, and CRM integrations.

What is SendHub?

SendHub is a cloud-based call center and business phone system designed for small and medium sized companies. It aims to provide an all-in-one platform with call routing, interactive voice response (IVR) menus, call recording, real-time analytics, and integrations with popular CRM platforms like Salesforce and Zendesk.

Some key features of SendHub include:

• Automatic call distribution (ACD) for routing calls to the right agents
• Customizable IVR menus and greetings for self-service and call overflow
• Real-time and historical reporting to analyze call metrics
• Call barging and whisper for agent coaching
• Voicemail transcription for easier message management
• Salesforce, Zendesk, and other CRM integrations
• Mobile apps so agents can manage calls on the go

SendHub is designed to scale along with a growing business while remaining affordable and easy to manage compared to more complex on-premise phone systems. It suits small customer service, sales, and support teams that want a full-featured call center solution in the cloud.

SendHub Features

Official Links