INVOX Call Tracking
INVOX Call Tracking is a call tracking and analytics platform that allows businesses to track phone calls, understand customer conversations, and measure the impact of marketing campaigns. It provides insights into calls from different sources like PPC, social media, TV campaigns
call-tracking
analytics
marketing-attribution
INVOX Call Tracking: Track Calls & Analyze Customer Conversations
INVOX Call Tracking is a call tracking and analytics platform that allows businesses to track phone calls, understand customer conversations, and measure the impact of marketing campaigns. It provides insights into calls from different sources like PPC, social media, TV campaigns, etc.
What is INVOX Call Tracking?
INVOX Call Tracking is a robust call tracking and analytics solution designed for small, medium and enterprise-level businesses. It enables users to track phone calls from all marketing channels including PPC, social media, TV campaigns, billboards and more to understand the true impact of marketing spends.
Key features of INVOX Call Tracking include:
- Real-time call analytics dashboard showing important metrics like calls, talk time, conversions and ROI
- In-depth reporting on call volumes, recordings, transcriptions and caller sentiment analysis
- Flexible call tracking numbers provisioned instantly in 120+ countries
- Easy integration with popular platforms like Google Ads, Facebook and more
- Customizable call flows to add IVR, hold music and whisper messages
- Unlimited users within a business account
INVOX Call Tracking provides actionable insights from every customer call to help businesses make data-driven decisions on marketing and sales. The easy-to-use platform is suitable for companies of any size and industry to boost leads, sales and ROI.
INVOX Call Tracking Features
Features
- Call Tracking and Analytics
- Automated Call Transcription
- Detailed Call Reports
- Campaign Performance Tracking
- Call Source Identification
- Customizable Call Flows
- Live Call Monitoring
- Call Recording
- Integrations with CRM and Marketing Tools
Pricing
- Subscription-Based
Pros
Comprehensive call tracking and analytics features
Automated call transcription for easy review
Detailed reporting on campaign performance
Ability to identify call sources for better optimization
Customizable call flows to enhance customer experience
Live call monitoring and call recording capabilities
Cons
Pricing may be higher compared to some competitors
Limited free trial or free plan options
Potential learning curve for non-technical users
Official Links
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