Ringblaze vs JustCall

Struggling to choose between Ringblaze and JustCall? Both products offer unique advantages, making it a tough decision.

Ringblaze is a Business & Commerce solution with tags like call-recording, call-analytics, customer-experience, agent-training, compliance.

It boasts features such as Call recording and storage, Real-time call monitoring, Advanced call analytics and reporting, Agent performance evaluation, Custom call tagging and labeling, Secure data storage and compliance and pros including Comprehensive call management and analysis tools, Customizable call recording policies, Integrations with popular business software, Detailed performance insights for agents and teams, Compliance features for regulated industries.

On the other hand, JustCall is a Business & Commerce product tagged with cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.

Its standout features include Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Affordable pricing, Good call quality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ringblaze

Ringblaze

Ringblaze is a call recording and analytics software designed for call centers. It allows users to record, store, analyze, and share phone calls to improve customer experience, agent training, and compliance assurance.

Categories:
call-recording call-analytics customer-experience agent-training compliance

Ringblaze Features

  1. Call recording and storage
  2. Real-time call monitoring
  3. Advanced call analytics and reporting
  4. Agent performance evaluation
  5. Custom call tagging and labeling
  6. Secure data storage and compliance

Pricing

  • Subscription-Based

Pros

Comprehensive call management and analysis tools

Customizable call recording policies

Integrations with popular business software

Detailed performance insights for agents and teams

Compliance features for regulated industries

Cons

Can be expensive for small businesses

Limited free or trial version features

Steep learning curve for complex features

Potential privacy concerns with call recording


JustCall

JustCall

JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

Categories:
cloudbased call-routing ivr-menus call-recording analytics crm-integration

JustCall Features

  1. Cloud-based call routing
  2. IVR menus
  3. Call recording
  4. Analytics
  5. CRM integration

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Cons

Limited customization options

No video conferencing

Third-party integrations can be limited