Callcap vs JustCall

Struggling to choose between Callcap and JustCall? Both products offer unique advantages, making it a tough decision.

Callcap is a Business & Commerce solution with tags like call-recording, audio-recording, business-productivity.

It boasts features such as Automatic call recording, Inbound and outbound call recording, Audio file storage and archiving, Search and organize recordings, Share recordings as audio files and pros including Easy to set up and use, Good call quality recordings, Secure cloud storage, Helps resolve customer disputes, Improves employee training.

On the other hand, JustCall is a Business & Commerce product tagged with cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.

Its standout features include Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Affordable pricing, Good call quality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Callcap

Callcap

Callcap is a call recording software designed for business and personal use. It automatically records incoming and outgoing calls and lets you archive, store, search, organize, and share voice conversations as audio files.

Categories:
Business & Commerce Call Recording
call-recording audio-recording business-productivity

Callcap Features

  1. Automatic call recording
  2. Inbound and outbound call recording
  3. Audio file storage and archiving
  4. Search and organize recordings
  5. Share recordings as audio files

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good call quality recordings

Secure cloud storage

Helps resolve customer disputes

Improves employee training

Cons

Subscription fees can add up

Storage limits on free plans

Integration limited to certain phones/PBXs

Privacy concerns around call recording

JustCall

JustCall

JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

Categories:
Business & Commerce Call Center Software
cloudbased call-routing ivr-menus call-recording analytics crm-integration

JustCall Features

  1. Cloud-based call routing
  2. IVR menus
  3. Call recording
  4. Analytics
  5. CRM integration

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Cons

Limited customization options

No video conferencing

Third-party integrations can be limited