Lemur Live Chat vs Intercom

Struggling to choose between Lemur Live Chat and Intercom? Both products offer unique advantages, making it a tough decision.

Lemur Live Chat is a Social & Communications solution with tags like chat, live-chat, customer-support, lead-generation.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support and pros including Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

On the other hand, Intercom is a Social & Communications product tagged with messaging, chat, support, analytics.

Its standout features include Live Chat, Chatbots, Email Marketing, Help Desk, User Onboarding, Product Tours, User Feedback, Analytics, and it shines with pros like Easy to use interface, Integrates with many platforms, Automation features, Detailed analytics, Good customer support.

Feature	Lemur Live Chat	Intercom
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Lemur Live Chat

Description: Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.

Intercom

Description: Intercom is a customer messaging platform that allows businesses to communicate with customers directly within their app, website, and more. It includes features like automated messages, chatbots, campaign tools, and analytics.

Key Features Comparison

Lemur Live Chat Features

• Real-time chat
• Team inbox
• Visitor tracking
• Chatbot integration
• Customizable chat widget
• Canned responses
• Chat transcripts
• Mobile support
• Multilingual support

Intercom Features

• Live Chat
• Chatbots
• Email Marketing
• Help Desk
• User Onboarding
• Product Tours
• User Feedback
• Analytics

Pros & Cons Analysis

Lemur Live Chat

Pros

• Easy to use interface
• Detailed analytics and reports
• Highly customizable
• Mobile app for agents
• Integrates with popular software

Cons

• Limited third-party integrations
• Can be pricey for larger teams
• Lack of advanced features like co-browsing

Intercom

Pros

• Easy to use interface
• Integrates with many platforms
• Automation features
• Detailed analytics
• Good customer support

Cons

• Can be expensive for larger teams
• Limitations on free plan
• Steep learning curve initially

Pricing Comparison

Lemur Live Chat

• Subscription-Based

Intercom

• Freemium
• Subscription-Based