Lemur Live Chat
Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.
chat
live-chat
customer-support
lead-generation
Lemur Live Chat: Real-Time Customer Engagement
Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.
What is Lemur Live Chat?
Lemur Live Chat is a feature-rich yet affordable live chat software solution for websites. It enables real-time conversations between businesses and website visitors to provide instant support, qualify leads, boost sales, and improve the customer experience.
Key features of Lemur Live Chat include:
- Easy installation and integration - Embed Lemur on your website in minutes with just a line of code. No coding expertise required.
- Operator console - Manage all chats from a centralized dashboard. Assign chats to different agents, monitor chat history and performance metrics.
- Proactive invitations - Initiate chats proactively with targeted invitation messages based on visitor behavior and page views.
- Customizable widget - Match the widget design to your brand with options to customize colors, themes and add your company logo.
- Visitor information - View detailed visitor info like location, page visited, repeat visits etc to segment and personalize chats.
- Mobile-ready - Lemur's chat widget looks great and works seamlessly on mobile devices.
- Automations - Set up triggers and workflows to automate repetitive tasks and scale your support efforts.
- Integrations - Integrate with popular tools like Facebook Messenger, WhatsApp, and more to chat from your preferred channels.
- Analytics - In-depth reports on chat metrics like number of chats, response times, agents performance to optimize operations.
Lemur Live Chat balances powerful enterprise-grade capabilities with simplicity and ease-of-use at an affordable price point for high-impact customer engagement.
Lemur Live Chat Features
Features
- Real-time chat
- Team inbox
- Visitor tracking
- Chatbot integration
- Customizable chat widget
- Canned responses
- Chat transcripts
- Mobile support
- Multilingual support
Pricing
- Subscription-Based
Pros
Easy to use interface
Detailed analytics and reports
Highly customizable
Mobile app for agents
Integrates with popular software
Cons
Limited third-party integrations
Can be pricey for larger teams
Lack of advanced features like co-browsing
Official Links
Reviews & Ratings
Login to ReviewThe Best Lemur Live Chat Alternatives
Top Social & Communications and Live Chat and other similar apps like Lemur Live Chat
Here are some alternatives to Lemur Live Chat:
Suggest an alternative ❐
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Intercom
Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers in...
XonChat
XonChat is a free, open source cross-platform Internet Relay Chat (IRC) client first released in 2019 by Eugene Prikazchikov. It is written in C++ using the Qt framework. XonChat provides a user-friendly graphical interface for connecting and communicating on IRC networks and channels.Key features of XonChat include:Available on Windows, macOS,...
Zendesk Chat
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...
JivoChat
JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations and save...
Tidio
Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable chat boxes.Chatbots...
