What is Lemur Live Chat?
Lemur Live Chat is a feature-rich yet affordable live chat software solution for websites. It enables real-time conversations between businesses and website visitors to provide instant support, qualify leads, boost sales, and improve the customer experience.
Key features of Lemur Live Chat include:
- Easy installation and integration - Embed Lemur on your website in minutes with just a line of code. No coding expertise required.
- Operator console - Manage all chats from a centralized dashboard. Assign chats to different agents, monitor chat history and performance metrics.
- Proactive invitations - Initiate chats proactively with targeted invitation messages based on visitor behavior and page views.
- Customizable widget - Match the widget design to your brand with options to customize colors, themes and add your company logo.
- Visitor information - View detailed visitor info like location, page visited, repeat visits etc to segment and personalize chats.
- Mobile-ready - Lemur's chat widget looks great and works seamlessly on mobile devices.
- Automations - Set up triggers and workflows to automate repetitive tasks and scale your support efforts.
- Integrations - Integrate with popular tools like Facebook Messenger, WhatsApp, and more to chat from your preferred channels.
- Analytics - In-depth reports on chat metrics like number of chats, response times, agents performance to optimize operations.
Lemur Live Chat balances powerful enterprise-grade capabilities with simplicity and ease-of-use at an affordable price point for high-impact customer engagement.