Zendesk Chat vs Lemur Live Chat

Struggling to choose between Zendesk Chat and Lemur Live Chat? Both products offer unique advantages, making it a tough decision.

Zendesk Chat is a Social & Communications solution with tags like live-chat, messaging, bots, customer-service.

It boasts features such as Live chat, Messaging, Bots, Real-time customer communication, Integration with Zendesk Support and other Zendesk products, Customizable chat widget, Chat routing and assignment, Chat transcripts and reporting, Proactive chat and pros including Easy to set up and use, Provides omnichannel customer support, Scales to support high chat volumes, Mobile-friendly, Bots can automate common queries, Integrates with popular tools and apps.

On the other hand, Lemur Live Chat is a Social & Communications product tagged with chat, live-chat, customer-support, lead-generation.

Its standout features include Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support, and it shines with pros like Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.