Tidio vs Lemur Live Chat

Struggling to choose between Tidio and Lemur Live Chat? Both products offer unique advantages, making it a tough decision.

Tidio is a Social & Communications solution with tags like chat, messaging, customer-service, website.

It boasts features such as Live chat, Chatbots, Email marketing, Knowledge base, Analytics and reports and pros including Easy to use interface, Integrates with popular platforms, Provides analytics and reports, Has chatbot builder, Offers multi-channel support.

On the other hand, Lemur Live Chat is a Social & Communications product tagged with chat, live-chat, customer-support, lead-generation.

Its standout features include Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support, and it shines with pros like Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

Feature	Tidio	Lemur Live Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Tidio

Description: Tidio is a live chat and messaging software for websites. It allows website owners to communicate with visitors in real-time via chat to improve customer service and sales.

Lemur Live Chat

Description: Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.

Key Features Comparison

Tidio Features

• Live chat
• Chatbots
• Email marketing
• Knowledge base
• Analytics and reports

Lemur Live Chat Features

• Real-time chat
• Team inbox
• Visitor tracking
• Chatbot integration
• Customizable chat widget
• Canned responses
• Chat transcripts
• Mobile support
• Multilingual support

Pros & Cons Analysis

Tidio

Pros

• Easy to use interface
• Integrates with popular platforms
• Provides analytics and reports
• Has chatbot builder
• Offers multi-channel support

Cons

• Can get expensive for larger teams
• Limited customization options
• No call support
• No white-label options

Lemur Live Chat

Pros

• Easy to use interface
• Detailed analytics and reports
• Highly customizable
• Mobile app for agents
• Integrates with popular software

Cons

• Limited third-party integrations
• Can be pricey for larger teams
• Lack of advanced features like co-browsing

Pricing Comparison

Tidio

• Freemium
• Subscription-Based

Lemur Live Chat

• Subscription-Based