tawk.to vs Lemur Live Chat

Struggling to choose between tawk.to and Lemur Live Chat? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Lemur Live Chat is a Social & Communications product tagged with chat, live-chat, customer-support, lead-generation.

Its standout features include Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support, and it shines with pros like Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

Feature	tawk.to	Lemur Live Chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

tawk.to

Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Lemur Live Chat

Description: Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.

Key Features Comparison

tawk.to Features

• Real-time messaging
• Customizable widgets
• Visitor analytics
• Multi-agent support
• File sharing
• Canned responses
• Mobile app
• Third-party integrations

Lemur Live Chat Features

• Real-time chat
• Team inbox
• Visitor tracking
• Chatbot integration
• Customizable chat widget
• Canned responses
• Chat transcripts
• Mobile support
• Multilingual support

Pros & Cons Analysis

tawk.to

Pros

• Free basic plan
• Easy to set up
• No downloads required
• Customizable interface
• Good for small businesses

Cons

• Limited features in free version
• Can be slow at times
• No video/voice calling
• Limited customization in free plan

Lemur Live Chat

Pros

• Easy to use interface
• Detailed analytics and reports
• Highly customizable
• Mobile app for agents
• Integrates with popular software

Cons

• Limited third-party integrations
• Can be pricey for larger teams
• Lack of advanced features like co-browsing

Pricing Comparison

tawk.to

• Freemium

Lemur Live Chat

• Subscription-Based