Lemur Live Chat vs tawk.to

Struggling to choose between Lemur Live Chat and tawk.to? Both products offer unique advantages, making it a tough decision.

Lemur Live Chat is a Social & Communications solution with tags like chat, live-chat, customer-support, lead-generation.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support and pros including Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Lemur Live Chat

Lemur Live Chat

Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.

Categories:
chat live-chat customer-support lead-generation

Lemur Live Chat Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transcripts
  8. Mobile support
  9. Multilingual support

Pricing

  • Subscription-Based

Pros

Easy to use interface

Detailed analytics and reports

Highly customizable

Mobile app for agents

Integrates with popular software

Cons

Limited third-party integrations

Can be pricey for larger teams

Lack of advanced features like co-browsing


tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan