Lemur Live Chat vs Tidio

Struggling to choose between Lemur Live Chat and Tidio ? Both products offer unique advantages, making it a tough decision.

Lemur Live Chat is a Social & Communications solution with tags like chat, live-chat, customer-support, lead-generation.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transcripts, Mobile support, Multilingual support and pros including Easy to use interface, Detailed analytics and reports, Highly customizable, Mobile app for agents, Integrates with popular software.

On the other hand, Tidio is a Social & Communications product tagged with chat, messaging, customer-service, website.

Its standout features include Live chat, Chatbots, Email marketing, Knowledge base, Analytics and reports, and it shines with pros like Easy to use interface, Integrates with popular platforms, Provides analytics and reports, Has chatbot builder, Offers multi-channel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Lemur Live Chat

Lemur Live Chat

Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies to chat with potential customers, provide support, qualify leads, and boost sales.

Categories:
chat live-chat customer-support lead-generation

Lemur Live Chat Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transcripts
  8. Mobile support
  9. Multilingual support

Pricing

  • Subscription-Based

Pros

Easy to use interface

Detailed analytics and reports

Highly customizable

Mobile app for agents

Integrates with popular software

Cons

Limited third-party integrations

Can be pricey for larger teams

Lack of advanced features like co-browsing


Tidio

Tidio

Tidio is a live chat and messaging software for websites. It allows website owners to communicate with visitors in real-time via chat to improve customer service and sales.

Categories:
chat messaging customer-service website

Tidio Features

  1. Live chat
  2. Chatbots
  3. Email marketing
  4. Knowledge base
  5. Analytics and reports

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with popular platforms

Provides analytics and reports

Has chatbot builder

Offers multi-channel support

Cons

Can get expensive for larger teams

Limited customization options

No call support

No white-label options