Liberapay vs MakerSupport

Struggling to choose between Liberapay and MakerSupport? Both products offer unique advantages, making it a tough decision.

Liberapay is a Online Services solution with tags like donations, crowdfunding, open-source, recurring-payments, transparency, lower-fees.

It boasts features such as Allows recurring donations, Open source codebase, Lower platform fees compared to competitors, Supporters can set a monthly donation amount, Creators can withdraw funds anytime, Data on donations and supporters is open and transparent and pros including Lower fees helps creators retain more of their income, Supporters can easily setup recurring donations, Open data provides transparency, Open source code allows community contributions.

On the other hand, MakerSupport is a Business & Commerce product tagged with customer-support, live-chat, knowledge-base, selfservice, makers, hardware-startups.

Its standout features include Email support, Live chat support, Self-service knowledgebase, Multi-channel support, Team inbox, Automated workflows, Conversation history, Canned responses, Ticket management, Customer portal, Help widget, and it shines with pros like Designed specifically for hardware/maker support, Easy to set up and use, Affordable pricing, Good integration options, Good feature set for the price.

Feature	Liberapay	MakerSupport
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Liberapay

Description: Liberapay is an open source recurring donations platform. It allows creators, developers, organizations and individuals to receive regular financial support from their audience and community. Liberapay aims to provide an alternative to other donation platforms through its focus on transparency, open data, and lower fees.

MakerSupport

Description: MakerSupport is a customer support software designed for makers, inventors, and hardware startups. It allows you to provide email, live chat, and self-service support to customers across multiple product lines.

Key Features Comparison

Liberapay Features

• Allows recurring donations
• Open source codebase
• Lower platform fees compared to competitors
• Supporters can set a monthly donation amount
• Creators can withdraw funds anytime
• Data on donations and supporters is open and transparent

MakerSupport Features

• Email support
• Live chat support
• Self-service knowledgebase
• Multi-channel support
• Team inbox
• Automated workflows
• Conversation history
• Canned responses
• Ticket management
• Customer portal
• Help widget

Pros & Cons Analysis

Liberapay

Pros

• Lower fees helps creators retain more of their income
• Supporters can easily setup recurring donations
• Open data provides transparency
• Open source code allows community contributions

Cons

• Smaller user base than competitors
• Limited features compared to competitors
• Less name recognition than competitors

MakerSupport

Pros

• Designed specifically for hardware/maker support
• Easy to set up and use
• Affordable pricing
• Good integration options
• Good feature set for the price

Cons

• Limited customization options
• No phone support
• No advanced reporting
• Support for a single product line only on basic plan

Pricing Comparison

Liberapay

• Free
• Open Source

MakerSupport

• Freemium
• Subscription-Based