Liberapay vs MakerSupport

Struggling to choose between Liberapay and MakerSupport? Both products offer unique advantages, making it a tough decision.

Liberapay is a Online Services solution with tags like donations, crowdfunding, open-source, recurring-payments, transparency, lower-fees.

It boasts features such as Allows recurring donations, Open source codebase, Lower platform fees compared to competitors, Supporters can set a monthly donation amount, Creators can withdraw funds anytime, Data on donations and supporters is open and transparent and pros including Lower fees helps creators retain more of their income, Supporters can easily setup recurring donations, Open data provides transparency, Open source code allows community contributions.

On the other hand, MakerSupport is a Business & Commerce product tagged with customer-support, live-chat, knowledge-base, selfservice, makers, hardware-startups.

Its standout features include Email support, Live chat support, Self-service knowledgebase, Multi-channel support, Team inbox, Automated workflows, Conversation history, Canned responses, Ticket management, Customer portal, Help widget, and it shines with pros like Designed specifically for hardware/maker support, Easy to set up and use, Affordable pricing, Good integration options, Good feature set for the price.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Liberapay

Liberapay

Liberapay is an open source recurring donations platform. It allows creators, developers, organizations and individuals to receive regular financial support from their audience and community. Liberapay aims to provide an alternative to other donation platforms through its focus on transparency, open data, and lower fees.

Categories:
donations crowdfunding open-source recurring-payments transparency lower-fees

Liberapay Features

  1. Allows recurring donations
  2. Open source codebase
  3. Lower platform fees compared to competitors
  4. Supporters can set a monthly donation amount
  5. Creators can withdraw funds anytime
  6. Data on donations and supporters is open and transparent

Pricing

  • Free
  • Open Source

Pros

Lower fees helps creators retain more of their income

Supporters can easily setup recurring donations

Open data provides transparency

Open source code allows community contributions

Cons

Smaller user base than competitors

Limited features compared to competitors

Less name recognition than competitors


MakerSupport

MakerSupport

MakerSupport is a customer support software designed for makers, inventors, and hardware startups. It allows you to provide email, live chat, and self-service support to customers across multiple product lines.

Categories:
customer-support live-chat knowledge-base selfservice makers hardware-startups

MakerSupport Features

  1. Email support
  2. Live chat support
  3. Self-service knowledgebase
  4. Multi-channel support
  5. Team inbox
  6. Automated workflows
  7. Conversation history
  8. Canned responses
  9. Ticket management
  10. Customer portal
  11. Help widget

Pricing

  • Freemium
  • Subscription-Based

Pros

Designed specifically for hardware/maker support

Easy to set up and use

Affordable pricing

Good integration options

Good feature set for the price

Cons

Limited customization options

No phone support

No advanced reporting

Support for a single product line only on basic plan