LimeCall vs CloudTalk.io

Struggling to choose between LimeCall and CloudTalk.io? Both products offer unique advantages, making it a tough decision.

LimeCall is a Business & Commerce solution with tags like voice, video, messaging, chat, customer-support.

It boasts features such as Omnichannel customer engagement, Real-time call routing, IVR and virtual agents, Call recording, Call analytics, CRM integrations, Team collaboration, Customizable dashboards, API access, White labeling and pros including Easy to use interface, Flexible pricing plans, Robust feature set, Reliable uptime, Good customer support, Integrates with many CRMs and marketing tools.

On the other hand, CloudTalk.io is a Social & Communications product tagged with chat, voice-calling, video-calling, screen-sharing, task-management, team-collaboration, productivity.

Its standout features include Real-time messaging, Voice & video calling, Screen sharing, Task management, File sharing, Calendar, Reminders, Notes, Integrations, Customizable roles & permissions, and it shines with pros like Improves team communication & collaboration, Increases productivity & efficiency, Easy to use interface, Secure & encrypted data, Flexible pricing plans.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LimeCall

LimeCall

LimeCall is a voice, video, and message platform for businesses, enabling customers to connect to companies and their staff through calls, text messaging, chatbots, video conferencing, and more. It integrates customer communication channels in a single platform.

Categories:
voice video messaging chat customer-support

LimeCall Features

  1. Omnichannel customer engagement
  2. Real-time call routing
  3. IVR and virtual agents
  4. Call recording
  5. Call analytics
  6. CRM integrations
  7. Team collaboration
  8. Customizable dashboards
  9. API access
  10. White labeling

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Flexible pricing plans

Robust feature set

Reliable uptime

Good customer support

Integrates with many CRMs and marketing tools

Cons

Can be pricey for larger teams

Mobile app needs more features

Some users report bugs

Lacks some advanced call center features


CloudTalk.io

CloudTalk.io

CloudTalk.io is a real-time communication platform for business. It provides features like chat, voice/video calling, screen sharing, and task management to improve team collaboration and productivity.

Categories:
chat voice-calling video-calling screen-sharing task-management team-collaboration productivity

CloudTalk.io Features

  1. Real-time messaging
  2. Voice & video calling
  3. Screen sharing
  4. Task management
  5. File sharing
  6. Calendar
  7. Reminders
  8. Notes
  9. Integrations
  10. Customizable roles & permissions

Pricing

  • Subscription-Based

Pros

Improves team communication & collaboration

Increases productivity & efficiency

Easy to use interface

Secure & encrypted data

Flexible pricing plans

Cons

Can be pricey for large teams

Mobile app needs improvement

No free plan

Limited integrations