LimeCall vs Telzio

Struggling to choose between LimeCall and Telzio? Both products offer unique advantages, making it a tough decision.

LimeCall is a Business & Commerce solution with tags like voice, video, messaging, chat, customer-support.

It boasts features such as Omnichannel customer engagement, Real-time call routing, IVR and virtual agents, Call recording, Call analytics, CRM integrations, Team collaboration, Customizable dashboards, API access, White labeling and pros including Easy to use interface, Flexible pricing plans, Robust feature set, Reliable uptime, Good customer support, Integrates with many CRMs and marketing tools.

On the other hand, Telzio is a Business & Commerce product tagged with phone-system, call-center, pbx, crm-integration.

Its standout features include Cloud-based PBX system, Unlimited calling, Auto attendants, Call routing rules, Call recording, Advanced analytics, CRM and helpdesk integrations, and it shines with pros like Easy to set up and use, Scalable, Reliable uptime, Good call quality, Lots of features included.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LimeCall

LimeCall

LimeCall is a voice, video, and message platform for businesses, enabling customers to connect to companies and their staff through calls, text messaging, chatbots, video conferencing, and more. It integrates customer communication channels in a single platform.

Categories:
Business & Commerce Customer Service
voice video messaging chat customer-support

LimeCall Features

  1. Omnichannel customer engagement
  2. Real-time call routing
  3. IVR and virtual agents
  4. Call recording
  5. Call analytics
  6. CRM integrations
  7. Team collaboration
  8. Customizable dashboards
  9. API access
  10. White labeling

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Flexible pricing plans

Robust feature set

Reliable uptime

Good customer support

Integrates with many CRMs and marketing tools

Cons

Can be pricey for larger teams

Mobile app needs more features

Some users report bugs

Lacks some advanced call center features

Telzio

Telzio

Telzio is a cloud-based business phone system and call center software. It offers a full-featured PBX with unlimited calling, auto attendants, call routing rules, call recordings, and advanced analytics. Telzio integrates with popular CRM and helpdesk tools.

Categories:
Business & Commerce Communication
phone-system call-center pbx crm-integration

Telzio Features

  1. Cloud-based PBX system
  2. Unlimited calling
  3. Auto attendants
  4. Call routing rules
  5. Call recording
  6. Advanced analytics
  7. CRM and helpdesk integrations

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Reliable uptime

Good call quality

Lots of features included

Cons

Can be pricey for large organizations

Limited customization options

No on-premise version available