LimeSurvey vs iPerceptions

Struggling to choose between LimeSurvey and iPerceptions? Both products offer unique advantages, making it a tough decision.

LimeSurvey is a Online Services solution with tags like survey, questionnaire, data-collection, open-source.

It boasts features such as Questionnaire building with drag & drop interface, Support for different question types like single-choice, multiple-choice, arrays, matrices, etc, Skip logic and branching, Multiple language support, Customizable themes, Data export in multiple formats like CSV, Excel, SPSS, etc, Statistics and graphs for data analysis, Access control and permissions, Email notifications and reminders and pros including Free and open source, Powerful and flexible survey building, Good documentation and active community support, Self-hosted - data stays with you, Feature-rich even in free version.

On the other hand, iPerceptions is a Business & Commerce product tagged with customer-experience, surveys, analytics.

Its standout features include Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation, and it shines with pros like Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LimeSurvey

LimeSurvey

LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Categories:
survey questionnaire data-collection open-source

LimeSurvey Features

  1. Questionnaire building with drag & drop interface
  2. Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
  3. Skip logic and branching
  4. Multiple language support
  5. Customizable themes
  6. Data export in multiple formats like CSV, Excel, SPSS, etc
  7. Statistics and graphs for data analysis
  8. Access control and permissions
  9. Email notifications and reminders

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Free and open source

Powerful and flexible survey building

Good documentation and active community support

Self-hosted - data stays with you

Feature-rich even in free version

Cons

Steep learning curve

Setting up and managing surveys requires technical skills

Limited free version lacks some advanced features

No native mobile app


iPerceptions

iPerceptions

iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.

Categories:
customer-experience surveys analytics

IPerceptions Features

  1. Real-time feedback collection through surveys
  2. Customer journey analytics
  3. Session replay technology
  4. Integration with call centers
  5. Custom reporting and dashboards
  6. Text analytics for open-ended responses
  7. Alerts and workflow automation

Pricing

  • Subscription-Based

Pros

Provides actionable insights into customer experience

Identifies pain points and areas for improvement

Integrates qualitative and quantitative data

Easy to implement and use

Scales to collect large sample sizes

Cons

Can be expensive for smaller businesses

Setup and configuration requires some technical expertise

May require consultation to get full value from data

Survey fatigue can impact response rates over time