Live Helper Chat vs Trackaview

Struggling to choose between Live Helper Chat and Trackaview? Both products offer unique advantages, making it a tough decision.

Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.

It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

On the other hand, Trackaview is a Online Services product tagged with analytics, tracking, traffic, metrics, dashboard.

Its standout features include Real-time analytics dashboard, Pageview tracking, Bounce rate metrics, Referral source tracking, Visitor geography mapping, Custom event tracking, A/B testing, Funnel visualization, Custom reporting, and it shines with pros like Intuitive and easy to use interface, Detailed visitor analytics and insights, Affordable pricing, Easy implementation, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Helper Chat

Live Helper Chat

Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Categories:
chat live-chat customer-service messaging realtime

Live Helper Chat Features

  1. Real-time chat
  2. Multiple chat agents
  3. Canned responses
  4. File sharing
  5. CRM integration
  6. Helpdesk integration
  7. Visitor monitoring
  8. Chat transcripts
  9. Customizable interface
  10. Multilingual support

Pricing

  • Open Source
  • Custom Pricing

Pros

Open source and free

Easy to install and use

Good feature set for the price

Active community support

Customizable and extensible

Cons

Can be resource intensive

Limited native mobile support

Steep learning curve for customization

Lacks some advanced features of paid solutions


Trackaview

Trackaview

Trackaview is a web analytics tool that provides insights into website traffic and visitor behavior. It offers easy implementation with JavaScript tracking code and an intuitive dashboard to view metrics like pageviews, bounce rate, referrals, and more.

Categories:
analytics tracking traffic metrics dashboard

Trackaview Features

  1. Real-time analytics dashboard
  2. Pageview tracking
  3. Bounce rate metrics
  4. Referral source tracking
  5. Visitor geography mapping
  6. Custom event tracking
  7. A/B testing
  8. Funnel visualization
  9. Custom reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Detailed visitor analytics and insights

Affordable pricing

Easy implementation

Good customer support

Cons

Limited customization options

Less advanced features than some competitors

Can be complex for non-technical users