LiveAgent vs MyLiveChat
Struggling to choose between LiveAgent and MyLiveChat? Both products offer unique advantages, making it a tough decision.
LiveAgent is a Online Services solution with tags like live-chat, helpdesk, knowledge-base, customer-support.
It boasts features such as Live Chat, Ticketing System, Knowledge Base, Chatbots, Email Management, Reporting and Analytics, Mobile App, Integrations and pros including Intuitive and easy to use interface, Omnichannel support, Scalable to support high volumes, Customizable to fit business needs, Detailed analytics and reporting, Highly rated customer support.
On the other hand, MyLiveChat is a Social & Communications product tagged with live-chat, messaging, realtime, analytics, mobile-apps.
Its standout features include Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics, and it shines with pros like Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LiveAgent
LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.
Categories:
LiveAgent Features
- Live Chat
- Ticketing System
- Knowledge Base
- Chatbots
- Email Management
- Reporting and Analytics
- Mobile App
- Integrations
Pricing
- Subscription-Based
- Custom Pricing
Pros
Cons
MyLiveChat
MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.
Categories:
MyLiveChat Features
- Unlimited agents
- Canned responses
- Email integration
- Mobile apps
- Analytics
Pricing
- Freemium
- Subscription-Based