LiveAgent vs UNMETERED.Chat

Struggling to choose between LiveAgent and UNMETERED.Chat? Both products offer unique advantages, making it a tough decision.

LiveAgent is a Online Services solution with tags like live-chat, helpdesk, knowledge-base, customer-support.

It boasts features such as Live Chat, Ticketing System, Knowledge Base, Chatbots, Email Management, Reporting and Analytics, Mobile App, Integrations and pros including Intuitive and easy to use interface, Omnichannel support, Scalable to support high volumes, Customizable to fit business needs, Detailed analytics and reporting, Highly rated customer support.

On the other hand, UNMETERED.Chat is a Social & Communications product tagged with video-calling, messaging, encrypted, screen-sharing, group-calls.

Its standout features include Free group video calling, Instant messaging platform, Encrypted video calls, Group calls with up to 12 participants, Screen sharing, Private/public chat rooms, No time limits, and it shines with pros like Free to use, No time limits on calls, Supports group calls with up to 12 participants, Encrypted video and chat, Offers screen sharing functionality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveAgent

LiveAgent

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

Categories:
Online Services Customer Service
live-chat helpdesk knowledge-base customer-support

LiveAgent Features

  1. Live Chat
  2. Ticketing System
  3. Knowledge Base
  4. Chatbots
  5. Email Management
  6. Reporting and Analytics
  7. Mobile App
  8. Integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Intuitive and easy to use interface

Omnichannel support

Scalable to support high volumes

Customizable to fit business needs

Detailed analytics and reporting

Highly rated customer support

Cons

Can be pricey for smaller businesses

Mobile app lacks some functionality

Limitations for modifying canned responses

Steep learning curve for advanced features

UNMETERED.Chat

UNMETERED.Chat

UNMETERED.Chat is a free group video calling and instant messaging platform. It allows users to connect with friends, family, colleagues, and clients via encrypted video calls, chat, and screen sharing. Key features include no time limits, group calls with up to 12 participants, screen sharing, and private/public chat rooms.

Categories:
Social & Communications Video Calling
video-calling messaging encrypted screen-sharing group-calls

UNMETERED.Chat Features

  1. Free group video calling
  2. Instant messaging platform
  3. Encrypted video calls
  4. Group calls with up to 12 participants
  5. Screen sharing
  6. Private/public chat rooms
  7. No time limits

Pricing

  • Free

Pros

Free to use

No time limits on calls

Supports group calls with up to 12 participants

Encrypted video and chat

Offers screen sharing functionality

Cons

Limited to 12 participants per call

May lack advanced features compared to paid alternatives

Potential privacy concerns with free platform