LiveChat Starter Kit vs Jitbit Live Chat

Struggling to choose between LiveChat Starter Kit and Jitbit Live Chat? Both products offer unique advantages, making it a tough decision.

LiveChat Starter Kit is a Social & Communications solution with tags like chat, live-chat, customer-service, sales.

It boasts features such as Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications and pros including Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.

On the other hand, Jitbit Live Chat is a Online Services product tagged with help-desk, live-chat, customer-support, messaging.

Its standout features include Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps, and it shines with pros like Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.

Feature	LiveChat Starter Kit	Jitbit Live Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

LiveChat Starter Kit

Description: LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.

Jitbit Live Chat

Description: Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.

Key Features Comparison

LiveChat Starter Kit Features

• Unlimited agents
• Unlimited chats
• Visitor info gathering
• Real-time analytics
• Canned responses
• Mobile app
• Desktop app
• Chat transfer
• Email notifications

Jitbit Live Chat Features

• Live chat
• Help desk ticketing
• Knowledge base
• Visitor tracking
• Canned responses
• Mobile apps
• Customizable chat widgets
• Team inbox
• Multiple chat agents
• Chat transfer
• Chat transcripts
• Integration with popular apps

Pros & Cons Analysis

LiveChat Starter Kit

Pros

• Easy to set up and use
• Affordable pricing
• Good features for the price
• Mobile app included
• Good customer support

Cons

• Limited customization
• No CRM integrations
• Lacks some advanced features of competitors
• Mobile app could be better

Jitbit Live Chat

Pros

• Easy to use interface
• Affordable pricing
• Good feature set for the price
• Mobile apps for agents
• No per agent fees
• Good customer support

Cons

• Limited customization options
• No video/voice chat
• No satisfaction surveys
• No advanced reporting
• No IP blocking

Pricing Comparison

LiveChat Starter Kit

• Freemium

Jitbit Live Chat

• Free
• Subscription-Based