LiveChat Starter Kit vs Jitbit Live Chat

Struggling to choose between LiveChat Starter Kit and Jitbit Live Chat? Both products offer unique advantages, making it a tough decision.

LiveChat Starter Kit is a Social & Communications solution with tags like chat, live-chat, customer-service, sales.

It boasts features such as Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications and pros including Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.

On the other hand, Jitbit Live Chat is a Online Services product tagged with help-desk, live-chat, customer-support, messaging.

Its standout features include Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps, and it shines with pros like Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveChat Starter Kit

LiveChat Starter Kit

LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.

Categories:
chat live-chat customer-service sales

LiveChat Starter Kit Features

  1. Unlimited agents
  2. Unlimited chats
  3. Visitor info gathering
  4. Real-time analytics
  5. Canned responses
  6. Mobile app
  7. Desktop app
  8. Chat transfer
  9. Email notifications

Pricing

  • Freemium

Pros

Easy to set up and use

Affordable pricing

Good features for the price

Mobile app included

Good customer support

Cons

Limited customization

No CRM integrations

Lacks some advanced features of competitors

Mobile app could be better


Jitbit Live Chat

Jitbit Live Chat

Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.

Categories:
help-desk live-chat customer-support messaging

Jitbit Live Chat Features

  1. Live chat
  2. Help desk ticketing
  3. Knowledge base
  4. Visitor tracking
  5. Canned responses
  6. Mobile apps
  7. Customizable chat widgets
  8. Team inbox
  9. Multiple chat agents
  10. Chat transfer
  11. Chat transcripts
  12. Integration with popular apps

Pricing

  • Free
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Good feature set for the price

Mobile apps for agents

No per agent fees

Good customer support

Cons

Limited customization options

No video/voice chat

No satisfaction surveys

No advanced reporting

No IP blocking