LiveSession vs Lucky Orange

Struggling to choose between LiveSession and Lucky Orange? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, Lucky Orange is a Online Services product tagged with analytics, heatmaps, session-recording, conversion-optimization, ab-testing.

Its standout features include Session recording and playback, Heatmaps and clickmaps, Conversion funnels and analysis, A/B testing and optimization, User segmentation and targeting, Real-time visitor monitoring, Feedback and survey tools, and it shines with pros like Comprehensive suite of web analytics tools, Intuitive and user-friendly interface, Detailed insights into customer behavior, Ability to optimize website performance, Integrates with popular platforms and tools.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveSession

LiveSession

LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Categories:
live-chat customer-support realtime-communication reporting thirdparty-integrations

LiveSession Features

  1. Real-time chat
  2. Voice and video calling
  3. Agent assignment rules
  4. Chat transfer
  5. Customizable chat widgets
  6. Third-party integrations
  7. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Scalable for growing teams

Mobile app for agents

Customizable to brand needs

Integrates with popular tools

Cons

Can get pricey for larger teams

Limited customization in lower tiers

No call center functionality


Lucky Orange

Lucky Orange

Lucky Orange is a web analytics software that allows you to view visitor sessions, record heatmaps, analyze conversions, perform A/B testing, and more. It provides insights into customer behavior on your website.

Categories:
analytics heatmaps session-recording conversion-optimization ab-testing

Lucky Orange Features

  1. Session recording and playback
  2. Heatmaps and clickmaps
  3. Conversion funnels and analysis
  4. A/B testing and optimization
  5. User segmentation and targeting
  6. Real-time visitor monitoring
  7. Feedback and survey tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive suite of web analytics tools

Intuitive and user-friendly interface

Detailed insights into customer behavior

Ability to optimize website performance

Integrates with popular platforms and tools

Cons

Limited free plan with restricted features

Pricing can be expensive for smaller businesses

Some advanced features may require technical expertise

Potential privacy concerns with session recording