LiveSession vs Mouseflow

Struggling to choose between LiveSession and Mouseflow? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, Mouseflow is a Online Services product tagged with user-session-recording, heatmapping, user-behavior-analytics.

Its standout features include Session Replay, Heatmapping, Conversion Funnels, Form Analytics, Scroll Depth Tracking, Click Tracking, Mouse Movement Tracking, Visitor Segmentation, Real-Time Monitoring, Customizable Dashboards, and it shines with pros like Detailed user behavior insights, Easy to set up and use, Helpful for identifying user pain points, Integrates with popular platforms, Detailed reporting and analytics.

Feature	LiveSession	Mouseflow
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Mouseflow

Description: Mouseflow is a user session replay and heatmapping tool that records visitors on your website and lets you watch back user recordings to understand behavior. It provides insights into how users interact with your site.

Key Features Comparison

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Mouseflow Features

• Session Replay
• Heatmapping
• Conversion Funnels
• Form Analytics
• Scroll Depth Tracking
• Click Tracking
• Mouse Movement Tracking
• Visitor Segmentation
• Real-Time Monitoring
• Customizable Dashboards

Pros & Cons Analysis

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Mouseflow

Pros

• Detailed user behavior insights
• Easy to set up and use
• Helpful for identifying user pain points
• Integrates with popular platforms
• Detailed reporting and analytics

Cons

• Can be expensive for larger websites
• May raise privacy concerns for some users
• Limited customization options
• Can be resource-intensive for some websites

Pricing Comparison

LiveSession

• Freemium
• Subscription-Based

Mouseflow

• Subscription-Based