LiveSession vs UXLens

Struggling to choose between LiveSession and UXLens? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, UXLens is a Ai Tools & Services product tagged with ux, analytics, heatmaps, recordings.

Its standout features include Heatmaps, Session Recordings, User Surveys, Funnel Analysis, Form Analytics, In-Page Analytics, and it shines with pros like Provides detailed analytics on user behavior, Helps identify UX issues and pain points, Easy to integrate and get started, Affordable pricing, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveSession

LiveSession

LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Categories:
Online Services Customer Service & Support
live-chat customer-support realtime-communication reporting thirdparty-integrations

LiveSession Features

  1. Real-time chat
  2. Voice and video calling
  3. Agent assignment rules
  4. Chat transfer
  5. Customizable chat widgets
  6. Third-party integrations
  7. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Scalable for growing teams

Mobile app for agents

Customizable to brand needs

Integrates with popular tools

Cons

Can get pricey for larger teams

Limited customization in lower tiers

No call center functionality

UXLens

UXLens

UXLens is a user experience (UX) analytics platform that helps companies understand and improve the user experience of their digital products. It provides heatmaps, session recordings, and other analytics tools to identify UX issues.

Categories:
Ai Tools & Services User Analytics
ux analytics heatmaps recordings

UXLens Features

  1. Heatmaps
  2. Session Recordings
  3. User Surveys
  4. Funnel Analysis
  5. Form Analytics
  6. In-Page Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Provides detailed analytics on user behavior

Helps identify UX issues and pain points

Easy to integrate and get started

Affordable pricing

Good customer support

Cons

Limited customization options

No ability to track custom events

Session recordings can use a lot of storage space

May lack some advanced features of larger platforms