Mattermost vs HipChat

Struggling to choose between Mattermost and HipChat? Both products offer unique advantages, making it a tough decision.

Mattermost is a Social & Communications solution with tags like chat, messaging, team-collaboration, open-source.

It boasts features such as Team messaging, File sharing, Search, Integrations, Cross-platform support and pros including Open source, Self-hosted, Highly customizable, Strong security, Active development community.

On the other hand, HipChat is a Social & Communications product tagged with chat, messaging, team-collaboration.

Its standout features include Group chat rooms, Private 1-on-1 chat, File sharing, Screen sharing, Video chat, Searchable message history, Third-party integrations, Customizable notifications, Admin controls and security options, and it shines with pros like Easy to use interface, Cross-platform availability, Robust features for team communication, Integration with popular business apps, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mattermost

Mattermost

Mattermost is an open-source, self-hosted online chat service with file sharing, search and integration capabilities. It supports text, images, videos and custom emojis across PCs and phones with instant notifications.

Categories:
Social & Communications Team Chat & Collaboration
chat messaging team-collaboration open-source

Mattermost Features

  1. Team messaging
  2. File sharing
  3. Search
  4. Integrations
  5. Cross-platform support

Pricing

  • Open Source
  • Self-Hosted

Pros

Open source

Self-hosted

Highly customizable

Strong security

Active development community

Cons

Requires technical expertise to setup and manage

Limited native mobile apps

Less third-party integrations than proprietary options

HipChat

HipChat

HipChat is a team communication app that allows coworkers to privately message each other or have group conversations. Key features include video chat, screen sharing, file sharing, searchable message archives, and integrations with other software.

Categories:
Social & Communications Team Chat & Collaboration
chat messaging team-collaboration

HipChat Features

  1. Group chat rooms
  2. Private 1-on-1 chat
  3. File sharing
  4. Screen sharing
  5. Video chat
  6. Searchable message history
  7. Third-party integrations
  8. Customizable notifications
  9. Admin controls and security options

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Cross-platform availability

Robust features for team communication

Integration with popular business apps

Flexible pricing options

Cons

Can be distracting if not used properly

Formatting options are limited for messages

Video quality could be better

Search needs improvement to find old messages

Free version lacks some key features