
Description: Mazio is a customer service software that helps companies provide excellent customer support across multiple channels like phone, email, chat, and social media. It offers features like omnichannel routing, knowledge base, customer profiles, reporting, and more to boost team productivity.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: LightShot is a lightweight screenshot tool for Windows that allows you to capture, annotate, and share screenshots. It has basic editing features like adding text, arrows, shapes, blurring sensitive info, as well as uploading screenshots to various destinations.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API