Medallia vs Pisano

Struggling to choose between Medallia and Pisano? Both products offer unique advantages, making it a tough decision.

Medallia is a Business & Commerce solution with tags like surveys, social-media-monitoring, text-analytics, customer-feedback.

It boasts features such as Surveys - Create and send surveys via email, SMS, web links to collect customer feedback, Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis, Social Media Monitoring - Track mentions and analyze social media conversations, Dashboards - Visualize feedback data and insights with customizable dashboards, Alerts - Get notified when feedback matches specified criteria, Integration - Integrate with CRM, support, and operational data sources, Reporting - Generate standard and custom reports from feedback data and pros including Powerful analytics and dashboards, Flexible data collection methods, Integration with other systems, Industry-specific solutions, Scales to large deployments.

On the other hand, Pisano is a Business & Commerce product tagged with task-management, time-tracking, resource-management, file-sharing, collaboration.

Its standout features include Task lists, Gantt charts, Time tracking, Resource management, File sharing, and it shines with pros like Intuitive interface, Robust feature set, Flexible permissions, Integrates with other tools.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Medallia

Medallia

Medallia is a customer experience management software that helps companies collect feedback from customers, analyze it, and take action to improve products, services, and operations. It provides surveys, social media monitoring, text analytics, and integration with operational data.

Categories:
surveys social-media-monitoring text-analytics customer-feedback

Medallia Features

  1. Surveys - Create and send surveys via email, SMS, web links to collect customer feedback
  2. Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis
  3. Social Media Monitoring - Track mentions and analyze social media conversations
  4. Dashboards - Visualize feedback data and insights with customizable dashboards
  5. Alerts - Get notified when feedback matches specified criteria
  6. Integration - Integrate with CRM, support, and operational data sources
  7. Reporting - Generate standard and custom reports from feedback data

Pricing

  • Subscription-Based

Pros

Powerful analytics and dashboards

Flexible data collection methods

Integration with other systems

Industry-specific solutions

Scales to large deployments

Cons

Complex pricing tiers

Steep learning curve

Additional costs for advanced features

Time-consuming implementation


Pisano

Pisano

Pisano is a project management software that helps teams plan, track, and collaborate on projects. It provides features like task lists, Gantt charts, time tracking, resource management, file sharing, and more.

Categories:
task-management time-tracking resource-management file-sharing collaboration

Pisano Features

  1. Task lists
  2. Gantt charts
  3. Time tracking
  4. Resource management
  5. File sharing

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Robust feature set

Flexible permissions

Integrates with other tools

Cons

Can be pricey for large teams

Mobile app lacks some features

Steep learning curve initially