Medallia vs Pisano

Struggling to choose between Medallia and Pisano? Both products offer unique advantages, making it a tough decision.

Medallia is a Business & Commerce solution with tags like surveys, social-media-monitoring, text-analytics, customer-feedback.

It boasts features such as Surveys - Create and send surveys via email, SMS, web links to collect customer feedback, Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis, Social Media Monitoring - Track mentions and analyze social media conversations, Dashboards - Visualize feedback data and insights with customizable dashboards, Alerts - Get notified when feedback matches specified criteria, Integration - Integrate with CRM, support, and operational data sources, Reporting - Generate standard and custom reports from feedback data and pros including Powerful analytics and dashboards, Flexible data collection methods, Integration with other systems, Industry-specific solutions, Scales to large deployments.

On the other hand, Pisano is a Business & Commerce product tagged with task-management, time-tracking, resource-management, file-sharing, collaboration.

Its standout features include Task lists, Gantt charts, Time tracking, Resource management, File sharing, and it shines with pros like Intuitive interface, Robust feature set, Flexible permissions, Integrates with other tools.

Feature	Medallia	Pisano
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Medallia

Description: Medallia is a customer experience management software that helps companies collect feedback from customers, analyze it, and take action to improve products, services, and operations. It provides surveys, social media monitoring, text analytics, and integration with operational data.

Pisano

Description: Pisano is a project management software that helps teams plan, track, and collaborate on projects. It provides features like task lists, Gantt charts, time tracking, resource management, file sharing, and more.

Key Features Comparison

Medallia Features

• Surveys - Create and send surveys via email, SMS, web links to collect customer feedback
• Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis
• Social Media Monitoring - Track mentions and analyze social media conversations
• Dashboards - Visualize feedback data and insights with customizable dashboards
• Alerts - Get notified when feedback matches specified criteria
• Integration - Integrate with CRM, support, and operational data sources
• Reporting - Generate standard and custom reports from feedback data

Pisano Features

• Task lists
• Gantt charts
• Time tracking
• Resource management
• File sharing

Pros & Cons Analysis

Medallia

Pros

• Powerful analytics and dashboards
• Flexible data collection methods
• Integration with other systems
• Industry-specific solutions
• Scales to large deployments

Cons

• Complex pricing tiers
• Steep learning curve
• Additional costs for advanced features
• Time-consuming implementation

Pisano

Pros

• Intuitive interface
• Robust feature set
• Flexible permissions
• Integrates with other tools

Cons

• Can be pricey for large teams
• Mobile app lacks some features
• Steep learning curve initially

Pricing Comparison

Medallia

• Subscription-Based

Pisano

• Freemium
• Subscription-Based