Mitel vs Sideline

Struggling to choose between Mitel and Sideline? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, Sideline is a Social & Communications product tagged with second-phone-number, keep-personal-and-work-separate, call-forwarding, voicemail-transcripts, block-contacts.

Its standout features include Second phone number, Call forwarding, Voicemail transcripts, Blocking contacts, Conference calling, Call recording, Visual voicemail, Do not disturb mode, and it shines with pros like Keeps personal and work calls separate, Easy to set up and use, Affordable pricing, Good call quality, Useful features like voicemail transcripts.

Feature	Mitel	Sideline
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Social & Communications

Product Overview

Mitel

Description: Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Sideline

Description: Sideline is a phone app that provides users with a second phone number to keep their personal and work calls separate. It has features like call forwarding, voicemail transcripts, blocking contacts and more.

Key Features Comparison

Mitel Features

• Cloud-based and on-premises PBX systems
• Unified communications and collaboration tools
• Mobile apps and softphones
• Contact center and call recording
• Audio, video, and web conferencing
• Team chat and messaging
• CRM and ERP integrations

Sideline Features

• Second phone number
• Call forwarding
• Voicemail transcripts
• Blocking contacts
• Conference calling
• Call recording
• Visual voicemail
• Do not disturb mode

Pros & Cons Analysis

Mitel

Pros

• Reliable and high-quality voice services
• Easy to manage and use interface
• Scalable for businesses of all sizes
• Strong mobility features
• Integrates with popular business apps
• Good value for money

Cons

• Can be expensive for smaller businesses
• Occasional glitches with software updates
• Support could be more responsive
• Missing some more advanced UC features
• Mobile app could use some improvements

Sideline

Pros

• Keeps personal and work calls separate
• Easy to set up and use
• Affordable pricing
• Good call quality
• Useful features like voicemail transcripts

Cons

• Mobile app only, no desktop app
• Number porting can take time
• Some features require premium plan
• Limited international calling

Pricing Comparison

Mitel

• Subscription-Based
• Custom Pricing

Sideline

• Freemium
• Subscription-Based