Mitel vs Sideline

Struggling to choose between Mitel and Sideline? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, Sideline is a Social & Communications product tagged with second-phone-number, keep-personal-and-work-separate, call-forwarding, voicemail-transcripts, block-contacts.

Its standout features include Second phone number, Call forwarding, Voicemail transcripts, Blocking contacts, Conference calling, Call recording, Visual voicemail, Do not disturb mode, and it shines with pros like Keeps personal and work calls separate, Easy to set up and use, Affordable pricing, Good call quality, Useful features like voicemail transcripts.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mitel

Mitel

Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Categories:
phone-system unified-communications collaboration integrations mobility engagement

Mitel Features

  1. Cloud-based and on-premises PBX systems
  2. Unified communications and collaboration tools
  3. Mobile apps and softphones
  4. Contact center and call recording
  5. Audio, video, and web conferencing
  6. Team chat and messaging
  7. CRM and ERP integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Reliable and high-quality voice services

Easy to manage and use interface

Scalable for businesses of all sizes

Strong mobility features

Integrates with popular business apps

Good value for money

Cons

Can be expensive for smaller businesses

Occasional glitches with software updates

Support could be more responsive

Missing some more advanced UC features

Mobile app could use some improvements


Sideline

Sideline

Sideline is a phone app that provides users with a second phone number to keep their personal and work calls separate. It has features like call forwarding, voicemail transcripts, blocking contacts and more.

Categories:
second-phone-number keep-personal-and-work-separate call-forwarding voicemail-transcripts block-contacts

Sideline Features

  1. Second phone number
  2. Call forwarding
  3. Voicemail transcripts
  4. Blocking contacts
  5. Conference calling
  6. Call recording
  7. Visual voicemail
  8. Do not disturb mode

Pricing

  • Freemium
  • Subscription-Based

Pros

Keeps personal and work calls separate

Easy to set up and use

Affordable pricing

Good call quality

Useful features like voicemail transcripts

Cons

Mobile app only, no desktop app

Number porting can take time

Some features require premium plan

Limited international calling