MP3 Skype Recorder vs PrettyMay Call Center for Skype

Struggling to choose between MP3 Skype Recorder and PrettyMay Call Center for Skype? Both products offer unique advantages, making it a tough decision.

MP3 Skype Recorder is a Social & Communications solution with tags like skype, call-recording, mp3, audio-recording.

It boasts features such as Records Skype calls as MP3 files, Simple and easy to use interface, Lets you choose output folder for saving recordings, Can record both audio and video calls, Allows pausing and resuming recordings, Has option to record computer audio during calls, Can record calls automatically or manually, Works with most versions of Skype and pros including Easy to setup and use, Produces good quality recordings, Free version available, No time limits on call recordings, Can selectively record calls, Does not require Skype Premium, Works on Windows PCs.

On the other hand, PrettyMay Call Center for Skype is a Business & Commerce product tagged with call-center, customer-service, call-routing, call-monitoring, skype-integration.

Its standout features include Intelligent call distribution, Skills-based routing, Call monitoring, Call recording, Real-time analytics, CRM integration, Chat support, Voicemail, IVR menus, Call queues, and it shines with pros like Easy to set up and use, Affordable pricing, Native Skype integration, Good for small teams, Good call management features.

Feature	MP3 Skype Recorder	PrettyMay Call Center for Skype
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

MP3 Skype Recorder

Description: MP3 Skype Recorder is a simple software tool that allows you to record Skype calls and save them as MP3 files. It provides an easy way to capture important conversations for later reference or sharing.

PrettyMay Call Center for Skype

Description: PrettyMay Call Center is a customer service software designed for Skype. It enables businesses to easily set up a call center within Skype to receive and manage a high volume of customer calls. Key features include intelligent call distribution, skills-based routing, call monitoring and recording.

Key Features Comparison

MP3 Skype Recorder Features

• Records Skype calls as MP3 files
• Simple and easy to use interface
• Lets you choose output folder for saving recordings
• Can record both audio and video calls
• Allows pausing and resuming recordings
• Has option to record computer audio during calls
• Can record calls automatically or manually
• Works with most versions of Skype

PrettyMay Call Center for Skype Features

• Intelligent call distribution
• Skills-based routing
• Call monitoring
• Call recording
• Real-time analytics
• CRM integration
• Chat support
• Voicemail
• IVR menus
• Call queues

Pros & Cons Analysis

MP3 Skype Recorder

Pros

• Easy to setup and use
• Produces good quality recordings
• Free version available
• No time limits on call recordings
• Can selectively record calls
• Does not require Skype Premium
• Works on Windows PCs

Cons

• Video recording requires more resources
• No call editing features
• Limited to MP3 format recordings
• No mobile app available
• Must have Skype open to use it

PrettyMay Call Center for Skype

Pros

• Easy to set up and use
• Affordable pricing
• Native Skype integration
• Good for small teams
• Good call management features

Cons

• Limited to Skype only, no telephony integration
• Basic reporting
• No mobile app
• No outbound calling features

Pricing Comparison

MP3 Skype Recorder

• Freemium

PrettyMay Call Center for Skype

• Subscription-Based